1. Work independently to service Chromatography and Mass Spectrometry products involving: Installation, Maintenance, Training, On-line Support, On-site Diagnostics and Repair Services.
2. Provide technical assistance, consultation and problem solving to customers as necessary.
3. Accurately document On-line Support/ On-site Activities and timely submit through the required system.
4. Ensuring customer satisfaction in all aspects of services provided.
5. Implement key account strategies for high profile customers and maintain good relationship with industry opinion leaders.
6. Share experience and best practice of product services and applications with colleagues. Contribute to knowledge base to allow continued improvement of work efficiency and effectiveness.
7. Effectively communicate competitive information and additional sales opportunities to Service Sales.
8. Actively participate Projects to improve work quality and effectiveness.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.