At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This Position reports to:
Coordinador de service
Your role and responsibilities
In this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation.
You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations.
The work model for the role is: Onsite
This role is contributing to the Motion business area in Buenos Aires, Argentina.
You will be mainly accountable for:
• Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.
• Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform.
• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
• Acting as trainer when needed, for field service associates and customers.
Our team dynamics
You will join a dynamic, talented, collaborative team, where you will be able to thrive.
Qualifications for the role
Degree in electrical engineering, electromechanical engineering, or electronic engineering.
You have 3–5 years of proven experience in similar roles, with strong expertise in Drives and Variable Speed Drives (VSDs).
You are at ease communicating in English fluently.
You have availability to travel (80% of the time).
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.