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This Position reports to:

Local/Hub Division Manager

 

We are seeking a skilled and motivated Field Service Engineer with expertise in instrumentation and process analyzers to join ABB Measurements and Analytics Division -  technical services team. In this role, you will be responsible for providing on-site support to customers by installing, commissioning, calibrating, and maintaining instrumentation and industrial process analyzers and analytical systems used in process automation and control.

You will be mainly accountable for:

Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the businessDeploying technical Service capabilities and troubleshooting skills to perform successful commissioning & Start-up, regular maintenance, rehabilitation and conducting professional troubleshooting and site training for ABB Instrumentation and Process Analytics devices and Analytical systemsRecommending and preparing of spare parts list based on installed baseSupporting Sales Support team to conduct Site Surveys Activities for projectsTaking all measures to secure maximum level  of customers satisfaction for provided services and Handling customer feedback (Net Promoter Score (NPS)Promoting ABB Measurement and Analytics Advanced Services portfolio by exploring customer’s needs and raise sales/service opportunitiesRegularly update and compliance to Services Reporting Platforms / Systems

Qualifications for the role:

You possess bachelor’s degree in Electrical/Electronics/Mechatronics engineering, chemical engineering background is a plusYou have 5+ years of experience in Process Analytics (like: Liquid Analyzers, Continuous Gas analyzers & Gas Chromatography) and instrumentation service is a MUST & Experience in ABB analytical and instrumentation products is a plusYou are at ease communicating in English & Arabic language. French language would be an advantageAbility to demonstrate advanced-level skills in using digital platforms, CRM and ERP systemsYou possess key skills required: time management, organizational ability, stress management, critical thinking and problem-solving skillsYou are willing to travel covering up customer sites across Egypt, North and Central of Africa Regions

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.