Kforce has a client that is seeking a Field Service Engineer in Charlotte, NC. Key Duties and Responsibilities: * Field Service Engineer will support Key customer in-person as an on-site based Field Service Engineer * Enter service calls in a timely and efficient manner and effectively manage backlog using CRM system * Professionally present and demonstrate each piece of equipment to clients, staff, and others * Effectively install and train on equipment from printing to maintenance and special applications * Diagnose and repair electrical and mechanical malfunctions to ensure operational standards * As a Field Service Engineer, you will rebuild, refurbish and update equipment as needed * Understand the application of all chemicals and inks for purposes of functional use in all machines * Maintain an inventory of onsite spare parts to be managed and cycle-counted regularly * Communicate potential sales opportunities * Share issues and best practices with other Field Service Engineers and supporting staff and actively participate in required support organization meetings * Assist other customers via telephone and in-person to diagnose and repair * Occasionally perform detailed mechanical, electrical and maintenance service at other customer sites