Field Property Adjuster, Northern Boston Area
Chubb Security
Chubb is seeking an experienced Field Property Adjuster in the Northern Boston area. The ideal candidate would be handling claims in New Hampshire and Maine with some work in Massachusetts.
REMOTE: Northern Boston area!
Responsibilities
Duties include but not limited to:
Complete onsite inspections of properties to include investigating facts, evaluating damages and writing estimatesEffectively evaluate contract language and identify coverage issuesPromptly and appropriately develop the file to provide accurate and timely investigation and loss analysisMaintain an active file diary to more file toward resolutionRecognize and pursue recoveryAdhere to all statutory and regulatory fair claims practicesRecognize and identify potential fraudulent claimsEffectively control the use, work product, and expenses of outside vendorsEffectively evaluate claim facts and negotiate claim settlementsDevelop and maintain strong business relationships with internal and external customersSuccessfully contribute to the development and delivery of the team’s goals, objectives and resultsMaintain service and technical expectations to meet best practices standardsSupports workload surges and/or Catastrophe Operations as needed to include working overtime Establish and maintain rapport with business partners including insureds, agents, and underwriters during designated CATs. Provide excellent customer service skills to a diverse client base that results in more than satisfied clientsQualifications
Full knowledge of personal lines insurance contracts, investigation techniques, legal requirements, and insurance regulations a plus. Experience in commercial claims handling would be preferred Proficiency in Symbility (preferred), Xactimate or similar estimating platform experience required An aptitude for evaluating, analyzing, and interpreting information Excellent verbal and written communication skills Innovative thinker with ability to multi-task Superior customer service skills Working knowledge in Microsoft Office Prior experience handling complex claims with large exposures Ability to work in multiple systems and utilize provided technology to estimate damages in the field Empowerment to make decisions within your authority and execute company mission Willing to be flexible in work hours (overtime for CAT) Maintain current claims adjuster licensing in one or more states preferred, but must be willing to obtain additional state licensures.
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