Field Collection Supervisor
Traveloka
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description
Monitoring daily activities of field collection agent in assigned areaManaging the agents and providing guidance and supportEnsure all agents' are performing their duties according to procedures and policiesCoordinate with internal stakeholders to resolve any problems related to the collection processDeveloping strategies to improve efficiency and productivityResolving customer complaints and addressing concerns promptly
Requirements
Minimum Bachelor’s degreeMinimum 5 years of experience in related fieldProven experience in the Collection areaStrong leadership skills with the ability to motivate and inspire teamsExcellent communication and interpersonal skillsProficiency in Microsoft Office softwareKnowledge of relevant industry standards and regulationsComfortable working in a fast-paced, dynamic environment
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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