The core mission of the Field Application Scientist (FAS) is to drive scientific excellence by delivering expert technical support and application insight in analytical sciences, enabling customers to confidently generate accurate, reproducible data and unlock the full potential of our technologies in pursuit of their research and quality goals.
LOCATION: MOUTAIN WESTResponsibilitiesThe Field Application Scientist (FAS) will work with Sales Representatives to achieve instrument sales goals by applying scientific knowledge of atomic spectroscopy, specifically AA, ICP-OES, and ICP-MS technologies, as well as sample preparation techniques. These instruments are used across a diverse range of markets, including Environmental, Industrial, Food, and Pharmaceuticals.
This FAS position is the key applications support person will cover the states of CO, UT, KS, ND, SD, MT, NE
S/he will:Conduct customer demonstrations on the aforementioned products in conjunction with the associated geographical Sales team; perform sample analysis/method development on customer samples using the spectroscopy solutions mentioned above; prepare data packages and presentations summarizing the analysis via online meeting or in person.Create and deliver technical product presentations to customers in poster or oral technical sessions.Collaborate with all Field Team members to develop and deploy world-class systems and tools and provide front-line support to sales as the Field Application Scientist.Provide customer training for advanced instrument and software operations, and applications.Provide and deliver product training to field personnel (marketing & sales) as new features/functionality are available for designated products and domain specialty.Coordinate with Product Management to identify, communicate, and incorporate new product enhancements as well as with the Services team to ensure we deliver competitive solutions that are differentiated through value as perceived by our customers.Characterize the external market by performing pipeline analysis and competitive assessments for region and specific market segments.Attend regional and national meetings presenting new applications and assisting sales with booth duty and customer inquiries.Support and train other members of the FAS and sales team.Always present a professional image to customers, clients, and other vendors.Willingness for up to 50% overnight travel.Basic QualificationsBachelor of Science degreeMust have at least 5 years of hands-on working experience with AA, ICP-OES, and ICP-MS instrumentation including sample preparation techniquesAt least 2 years in a role that supports interacting with customersMust possess a valid driver’s license with a clean driving recordPreferred CharacteristicsMasters or PhD in relevant disciplineA strong mix of scientific expertise and excellent technical communication skillsKnowledge or experience working in multiple industriesPrior experience mentoring, training, or supervising other staff membersThe annual compensation range for this full-time position is $85,000 to $120,000. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.