Do you believe in putting the customer first?
Do you love to solve problems and create solutions?
Do you have an exceptional attention to detail?
If you've been looking to join a team that values your energy and talents and provides you with continuous development opportunities, you’ve found it! Trans Global Service is looking for experienced Appliance Technicians and we want you to join our winning team.
Position Overview: This position is responsible for being the face of Trans Global Service, demonstrating enthusiasm while ensuring the highest level of customer satisfaction!
Responsibilities Provide customers with courteous and professional in-home servicing of major appliances ensuring adherence to “The Perfect Call”Conduct appliance diagnostics and complete repairsEstimate the costs of repairs/replacementsOrder parts and ensure inventory supply levels are sufficiently maintainedCommunicate with customers regarding details of the assessment and servicing requiredProvide information to assist customers in obtaining optimum performance of their productsComplete all service documentation, describing repairs in detail and reporting identification of repaired stockEnsure the proper maintenance of shop tools and vehiclesAdhere to all health and safety, security, building and departmental procedures Qualifications High school diploma or equivalent2 or more years previous experience and/or education in major appliance serviceValid driver’s license (must be able to provide a clean driving abstract)Outstanding Customer Service skillsExcellent written and verbal communication skillsProfessional and courteous phone etiquetteHighly developed technical, investigative, and analytical skillsPunctuality and dependability a mustMust be organized and detail orientedAppliance Technician certification or willingness to obtain oneDomestic Appliance or Gas Technician 2 Certification would be considered an asset Why Transglobal A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your familyCompetitive remuneration package that will commensurate with experienceCareer progression potential with plenty of access to ongoing personal and professional developmentEmployee discountsA dynamic environment to showcase your leadership talents.
Apply now
If you’d like to apply for this role, please contact our recruitment team at careers@thebrick.com
Attach your CV and tell us why you would be a great fit at Trans Global!
Trans Global is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com
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