Field Account Manager
RELX INC
Field Account Manager
About the business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com/ .
About our Team
Are you looking to join an industry-leading sales organization and nurture existing customer portfolio? Our sales team based in London is dedicated to partnering with organizations in Netherlands and Nordics region to address and solve complex risk problems. You will be joining a high-performance sales team in a business enjoying significant growth, a Global FTSE 100 and well renowned in the market.
About the role: The Field Account Manager role will ensure and grow additional revenue opportunities and protect revenue base within the book of business. Your focus will be on developing existing customers in the Northern European region. Some travel may be required to support customers and attend events.
Responsibilities:
+ Managing customer roadmap retention plans/actions to ensure protection of base revenue.
+ Developing and implementing a sales strategy considering customer growth, developing key contacts and business relationships within assigned accounts. Support the efforts of the regional Business Development Manager including on-site visits, demonstrations and customer educational activities.
+ Securing meeting appointments, gathering information on customer needs, position and demonstrate LexisNexis Risk Solutions product as solutions to customer's business issues, managing customer objections, negotiating pricing and contracts and close the sale.
+ Developing gap analysis techniques to determine incremental opportunities within existing accounts. Contacting and meeting with account decision makers to determine the business needs to penetrate new business opportunities.
+ Working closely in a team environment with sales support and technical implementation employees to satisfy customer needs.
Experience / Qualifications:
+ Have a proven track record of meeting or exceeding sales targets.
+ Experience in managing key customers and interacting with multiple stakeholders & departments.
+ Possess excellent communication, networking and negotiation skills.
+ Strong organizational and forecasting skills.
+ Be able to effectively manage time and prioritize tasks.
+ Understanding of the corporate and/or professional research process and have the ability to quickly develop an in depth understanding of LexisNexis Risk products and services and how they apply to the customer’s needs.
+ Be proficient in using CRM software and other sales-related tools.
+ Ability to work in a team environment and collaborate with other departments.
Culture and benefits:·
Learn more about the LexisNexis Risk team and how we work here
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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
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