We’re on a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data. 

It’s a big challenge, but big challenges are what we do best. We’re already transforming some of the world’s largest health systems—helping them turn data into lifesaving decisions and better patient care.

We want people just as dedicated as we are to improving health equity and delivering quality care across the globe. If you’re excited about making healthcare more human, you’ve come to the right place.

This highly visible role is central to the financial, contractual, and operational success of a portfolio exceeding $1B in value per annum. The Business Operations Leader will oversee financial governance, program performance, subcontractor oversight, operational integration, and cross-functional coordination across sales, delivery, contracts, and product teams.
Reporting to the Vice President of Federal Health Programs, the leader will ensure end-to-end alignment between program execution and strategic business objectives—from pre-award planning through sustained delivery.

Key Responsibilities:
•    Financial & Contract Operations 
o    Own end-to-end financial management across all programs, including forecasting, variance analysis, burn rate monitoring, and margin optimization.
o    Govern Estimate-at-Completion (EAC) processes across programs, ensuring forecast accuracy, financial risk identification, and executive-level transparency.
o    Partner with Finance to ensure accurate cost allocations, revenue recognition, accruals, and reconciliation across multiple contract types (primarily fixed-price).
o    Oversee financial modeling and program planning in alignment with federal budget cycles and evolving agency priorities.
•    Subcontractor & Vendor Management
o    Lead day-to-day oversight of subcontractor performance, cost control, and compliance.
o    Ensure subcontractor alignment with program milestones, deliverables, and budget constraints.
o    Partner with Contracts and Delivery teams to manage subcontract actions—including onboarding, modifications, scope alignment, and dispute resolution.
o    Monitor subcontractor billing, funding ceilings, and task order flow-downs to ensure risk mitigation and audit readiness.
•    Sales & Pre-Award Integration
o    Serve as a key operational liaison with upstream business development and sales teams to ensure seamless transition from pursuit to delivery.
o    Provide early-stage operational inputs on pricing, resource planning, and delivery risk during the proposal and capture lifecycle.
o    Support cost model development and alignment of delivery models with bid assumptions and execution realities.
o    Coordinate with Contracts and Pricing teams on Requests for Equitable Adjustments (REAs), bid responses, and contract negotiations impacting program operations.
•    Program Performance Monitoring
o    Maintain a central dashboard across all active task orders with clear views into hours sold vs. burned, value remaining, funding status, deliverables, and financial flags.
o    Identify and escalate schedule, scope, or budget variances through structured governance processes.
o    Track performance obligations, funding release schedules, and contract modifications to ensure operational compliance and predictability.
•    Cross-Functional Leadership
o    Drive alignment across OHGS lines of business (Consulting, Product, Engineering, Support), federal account teams, and external partners.
o    Establish governance processes to coordinate operational decisions across finance, contracts, delivery, and legal teams.
o    Serve as a central escalation point for operational risks, coordinating resolution across internal and external stakeholders.
o    Lead executive reviews, planning forums, and reporting cadences for internal and client-facing program oversight.