Factory Town - Special Events Sales Manager
Live Nation
Job Summary:
WHO ARE YOU?
Do you enjoy event sales? We are looking for a highly motivated Special Events Sales Manager who is passionate and motivated, resourceful, and innovative, entrepreneur and forward thinking!
WHO ARE WE?
Insomniac produces some of the most innovative, immersive music festivals and events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction. The quality of the Headliner experience is our top priority.
Insomniac produces 10,000 concerts, club nights and festivals for seven million attendees annually across the globe. Since its inception, Insomniac's events have taken place in 13 countries across five continents. The company's premiere annual event, Electric Daisy Carnival Las Vegas, is the world’s largest dance music festival and attracts more than 525,000 fans over three days. The company was founded by Pasquale Rotella and has been based in Los Angeles since it was formed in 1993.
Factory Town , located in Hialeah, Miami, is more than an event venue; it transcends boundaries with its industrial-meets-organic charm, hosting five unique stand-alone spaces. Uniting cultures through music and the arts, it currently stands as Florida’s unparalleled and most desirable venue experience.
THE ROLE
The Special Events Sales Manager will be responsible for driving revenue through the sale of private and corporate events across multiple market segments. This role will lead client engagement from inquiry through event execution, while managing sales strategies, forecasting, reporting, and relationships with key stakeholders. This role requires a strong understanding of hospitality sales, operational logistics, and venue positioning in competitive markets. This position is fully in person on site at the venue and other office locations as needed.
RESPONSIBILITIES
+ Sales & Strategic Accountability
+ Aggressively manage revenue generation in line with individual sales goals set by leadership
+ Track and report financial performance by market segment on a monthly and quarterly basis
+ Assist leadership in developing annual sales and revenue plans across all key market segments: Conventions, Association, INcentive, Tour & Travel, Corporate, Social, SMERF, DMC, etc
+ Contribute to forecasting, budgeting and financial reconciliation to support department planning and overall profitability
+ Core Responsibilities
+ Consistently meet or exceed monthly and annual sales targets
+ Proactively identify, solicit, and secure new business through outbound sales efforts
+ Develop and maintain a robust, segmented pipeline of prospective clients across relevant industries
+ Respond to all inbound inquiries within 24 hours, maintaining a high level of client service and professionalism
+ Leverage CRM tools to manage contacts, track opportunities, and ensure accurate documentation
+ Client & Event Management
+ Manage full sales cycle: lead generation, proposals, site visits, contract negotiations, pre-event planning, and post-event follow-up
+ Generate Special Events Orders (SEOs), contracts, proposals and event documentation in a timely and accurate manner
+ Ensure seamless hand-off to internal operations teams while maintaining oversight of event execution
+ Sever as the primary point of contact for high-profile or complex events as needed
+ Internal Collaboration & Leadership
+ Support leadership in preparing strategic reports: calendars, trackers, forecasts, monthly initiatives, and SEO updates
+ Partner with internal stakeholders (operations, marketing, production/ops) to ensure alignment across event execution
+ Ensure staffing levels and event resources are properly coordinated with the Production/Facility Management
+ Recruit, hire, onboard and train various team members as needed
+ Act as brand ambassador internally and externally, promoting venue standards and company values
+ Other projects as needed
+ Partnership & Community Engagement
+ Build strong relationships local officials, hotels, professional associations, and vendor partners
+ Represent the venue at tradeshows, networking events, and client entertainment opportunities
+ Assist in the development and upkeep of sales collateral, online listings, and assigned social media platforms
QUALIFICATIONS
+ 5+ years of experience in sales, with at least 2 years in a managerial capacity within hospitality, events or catering
+ Strong understanding of the local and regional market
+ Bachelor's degree in hospitality management, business, marketing or related field preferred
+ Excellent communication, negotiation, and relationship management skills
+ Existing relationships within the private event industry and buyers
+ Experience selling in diverse event environments including social, nonprofit and entertainment segments
+ Strong organizational skills with attention to detail, timelines, and accuracy
+ Professional appearance and demeanor; comfortable interacting with executive-level clients
+ Must be available to work flexible hours including nights, weekends and holidays
WORK ENVIRONMENT
+ Must be able to tolerate loud noise levels & busy environments
+ May work in drastic temperature climates
+ Must be willing to travel to work during holidays, evening and weekend hours, as required, to meet deadlines
Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Insomniac strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Insomniac will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Insomniac also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Insomniac will also provide reasonable religious accommodations on a case-by-case basis.
Salary Range: $80,000.00 USD - $100,000.00 USD + COMMISSION
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Insomniac recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
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