In this role, you have the opportunity to manage the process from receipt of customer order at the factory order desk up to and including delivery to the hospital.
Your role:
Ensuring that the sales orders, as confirmed to the sales organization, are delivered by the factory and logistic service providers
Screening and checking customer orders and confirm these, as send to you by the order desk of the commercial organizations, such that the orders are manufactured correct and the requested delivery date of the customer can be supported.
Acting as single point of contact within the organization for your counterparts for order fulfillment subjects, whereby you are capable to resolve 1st level of escalations.
Coordinating order book and communicating timely and professionally towards all relevant stakeholders.
Processing to prepare order for invoicing in SAP
Attending daily and/or weekly calls with relevant stakeholders like: Logistics, Factory, Planning, Quality and the regional Market Organizations.
This is a fixed term role opened for maternity cover
You're the right fit if:
You have bachelor degree in supply chain, business administration or equivalent
You have minimum 2 years of experience in working within Supply Chain
You are fluent in English
You are familiar with SAP and/or equivalent ERP systems
You have knowledge of LEAN methodology and way of working (this is considered to be a plus)
You have strong customer service orientation, problem solving and team player skills
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Our benefits:
Hybrid model of working
Annual bonus based on performance achieved
Private medical care with the option to extend it to family members
Benefit System cards
Discount for Philips’ products
Wide variety of trainings & learning opportunities
Promotion of a healthy lifestyle in the office
Employee Assistance Program
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
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