Job Description An employer in the Goodlettsville area is looking for a Facility Maintenance Coordinator to join their team to help during the peak season. This person will help process maintenance requests for 21,000+ flagship stores. Each week the team escalates around 7,000 maintenance requests via email and through the internal ticketing system. The maintenance requests that are coming in are regarding HVAC, refrigeration, plumbing, mechanical issues, etc. Once the request has been processed and routed, this person would assign the appropriate vendor to come make the repair. Roughly 90% of the time is spent working through the maintenance requests and 10% is making inbound/outbound calls to vendors and owners. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 3+ years of CSR/data experience Experienced in Excel and Microsoft Outlook Strong written and verbal communication skills Comfortable with high volume Prior experience with a ticketing system Facility Maintenance Experience HVAC Specific experience null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.