JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Facilities officer

What this job involves:

As a Facilities officer at JLL, you'll play a crucial role in shaping a brighter way for our clients and fellow employees by ensuring optimal functionality and efficiency of our managed properties. Located on-site in the client's offices, you'll serve as the single point of contact for your assigned floor(s), taking ownership of all service requests and ensuring seamless facility operations. This position offers an exciting opportunity to collaborate with diverse teams as we collectively work towards innovative solutions in facility management. You'll be empowered to thrive in a dynamic environment where your expertise directly contributes to the success of our clients and the well-being of building occupants.

What your day-to-day will look like:

Provide comprehensive facilities management for prestigious client premisesOversee daily operations of assigned facilities, ensuring seamless functionalityAct as the primary point of contact for all service requests, ensuring deliverables meet SLAs and KPIsConduct regular floor inspections to ensure cleanliness and proper maintenanceManage vendor relationships Respond to and resolve facility-related issues and emergencies promptlyEstablish direct relationships with client business units, understanding their needs and requirementsFunction as a community enabler for your assigned floor(s), taking personal responsibility for everyone and everything in your areaProactively address maintenance needs without waiting for dedicated teams (refilling water dispensers, cleaning spills, etc.)Support events by ensuring venues are prepared and properly maintainedCollaborate with cross-functional teams to optimize facility performancePrepare and maintain accurate documentation, reports, and conduct data analysis when necessaryIdentify and implement continuous improvement opportunities

Required Qualifications:

Bachelor's degree in Facilities Management, Engineering, Hospitality or related field5+ years of experience in facilities management, hospitality, airline services, events management or related fieldExcellent problem-solving and organizational skillsCustomer-focused mindset with ability to establish strong client relationshipsAbility to function effectively as part of a team while taking individual ownership of responsibilitiesProficiency in facility management software and MS Office suiteEffective communication and interpersonal abilities to interact with all levels of peopleAbility to stand for long periods and remain mobile throughout the workdaySelf-motivated with initiative to identify and implement improvementsProficiency in English is requiredProficiency in MS office

At JLL, we support each other's wellbeing and champion inclusivity and belonging across teams. By joining us as a Facilities Officer, you'll be part of an organization that chooses to take the more inspiring, innovative, and optimistic path on our journey toward success. We invite you to bring your unique perspective and skills to our collaborative culture, where you'll have the opportunity to make a lasting impact in the world of facilities management

Location:

On-site –Taipei, Taiwan, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.