JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

 FM Responsibilities:

 

Single point of contact for daily FM services.  This includes management of a single site or multiple sites as appointed by Customer.  This will include daily coordination of the delivery of services to manage the maintenance and repair of applicable Customer facilities. Matrix-manage the technical, administrative and delivery staff of Customer sites with overall responsibility for the performance of all resources deployed within FM scope for assigned facilities. Collaboration with provider management on opportunities to define scope and coordinate supplier walk-throughs. Manage all assigned facilities to monitor SLAs to identify any potential challenges or necessary corrective actions, applying best practices. ·Manage the corrective/reactive work orders as necessary, which will include monitoring work orders to completion as well as communications to Customer landlords, managed contracts, contractors, and applicable site contracts. Develop Customer relationships with key representatives in supporting Customer’s facility management goals and objectives.  FM plays an important role with dual responsibilities for communication and any required SLA reporting. Work closely with Customer to track hours and obtain approval as applicable for NTE work, to include oversite of Customer invoices to ensure NTE hours are managed and approved as necessary.  Conduct quarterly account review. Seek to continuously improve processes, systems and overall customer satisfaction Assist with budgetary requests, analysis and reporting  Manage subcontractors and suppliers to deliver goods and services against contracts and expectations Assist with the coordination and scheduling of maintenance activities Provide direction/information to vendors, facilities staff and service providers as required ensuring excellent coordination of work within client environment with minimal disruption. Assist with receiving and dispatching of work requests to technical staff, vendors or other services providers Effectively works with contractors to ensure timely service and quality of work standards are being met for each client within the market (includes re-occurring and enhancement work) Collaborates with contractor network to obtain bids for all landscape services for new and existing customers within the region. Compiles and analyzes estimate to ensure accuracy and cost effectiveness for all bids Creates and establishes extra revenue goals for respective network to ensure budget goals are met by reviewing inspection reports and/ or post service photos to identify recommendation. Work with internal groups (Sourcing Team, Accounts Team, Category Management, Billing) to communicate customer requirements and to resolve any challenges, issues, or new opportunities Work with client and service provider personnel to set up systems, maintain access and usability, provide training, and coordinate any IT or other projects  Accurately completes all pertinent paperwork to ensure site(s) are properly added or removed  Requires participating in afterhours call rotation for dispatching and following up on afterhours emergencies Coordinate facility management and small project tasks as directed Works with client to oversee the delivery of maintenance and repair services Ensure client satisfaction with delivery of Facility Management services and provide a lead role in monitoring increasing customer satisfaction Provide support for meetings and conferencing  Import JLL best practices in the interest of exceeding client goals and expectations

Location:

On-site –Sugar Land, TX

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.