JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Duties & Responsibilities

MAJOR RESPONSIBILITIES

Facility Coordinator will be responsible to handle the tactical delivery for the assigned property/facility and be the on-site key point of contact for client, stakeholders, and vendors.
This position report to Lead Facilities Manager who is located at onsite.

Team Structure：                            JLL x 2

Client office location:                     Shin Yokohama , Kanagawa

Site Information: Shin Yokohama (x2), Ota Gunma, Nagoya
* Nagoya is managed remotely. Site visit is required for Gunma and another Shin Yokohama office for regular maintenance.

Service hour ：    9:00 - 17:30 on weekday including holiday
* Some public holiday is paid vacation days. There are company holidays in New Year, Golden Week and Obon. So total holiday including Sat, Sun, holidays are around 120 days in a year.

Soft Service Support
Cleaning, green and beverage service support
Fixed asset inventory
Receptionist work, representative calls
Contract documentation support
Payment support
 

Hard service support
Building maintenance support, attendance, announcements, etc.
Fire prevention and disaster prevention related work support, postings, announcements, related equipment management, etc.
Floor inspection
Office layout support, furniture relocation, etc.
Building entry card lending and authorization
 

Employee service support
Stationery and envelope management and ordering
Support for congratulatory and condolence services, flowers and telegrams of condolence only
Seal application and delivery
Company car management, insurance, ETC and gasoline cards, JAF card arrangements
Renting out rental car cards
Parking lot management
Help desk, response to inquiries
Orientation for new employees and transferees regarding facilities, office tours
Mail room service
Overseas business trip arrangements, hotel and cab arrangements for overseas VIPs visiting Japan
Intranet content management
Lost & found support
 

Others
Arrangement of business cards and employee ID cards (HR support)
Although irregular, event support may include catering arrangements, venue setup, and unexpected orders.
 

Candidate Specification

Key skills
Communication skill to establish trust relationship with team, vendor, users, client, stakeholder, Landlord etc.
Has a customer-oriented attitude, action; flexible, listen, proactive
Positive mind to improve for better service
Documentation skill to create report, manuals

Required skills
Over 3 years’ experience in Facility industry or some areas which utilize past experiences
Demonstrates proactive & professional approach to customer service.
Business level English (both verbal and written)

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.