JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The Site Manager is responsible for ensuring that all office area and public areas of the facility are maintained to the highest level of professional appearance and that all service requirements are met and exceeded. This is a fast-paced, customer-interactive role that requires an organized, proactive and positive individual. This position will be an integral part of the Facilities team and supporting the Mexico City Leadership team.

Responsibilities:Lead by example, partner, and build strong relationships with associates and clients  Ability to articulate and execute deliverables from multiple stakeholders.  Proactively communicate and feel comfortable asking for clarity on tasks to ensure desire results.Respond to requests in a timely manner and extend outstanding customer service to all internal/external customers and clients.  Maintain records of metrics of office services activities.Serve as client’s main point of contact, host regular client meetings, and review metrics data related to essential job functionsProduce client invoicing and maintain records related to supplemental billing in a timely and accurate mannerBe flexible, prioritize and maintain poised when faced with deadlines and challengesOversee and partner with GREF on the physical appearance of all serviceable areas of the site including conference rooms, pantries, kitchens, lobbies, copy centers, office services, supplies, etc. Manage inventory of office and pantry supplies and coordinate ordering (if applicable) Visitor and vendor coordinationProvide escorting and coverage for vendor deliveriesAssist with badging and other access needsConference room management – tidiness, booking, etc.Lunch/meal and catering coordinationManage food service providers for associates (if applicable)Assist with vendor lunches as needed o Event Coordination and ManagementHelp coordinate and execute a significant volume of events in partnership with other Audible locations that may be in-person, hybrid or virtual.  Support on-site and at times off-site eventsFollow or implement (when necessary) standard operating procedures for events in our MEX office. Manage catering orders and light AV facilitation Coordinate booking of vendors as needed Cross department support for IT and HR as needed o Work closely with MEX HR business partner o IT equipment inventory o New Hire Orientation and toursCreate and maintain office communication (wiki, internet, email, slack lists, signage) are updated and accurateMaintain documented procedures for all processes and responsibilities Participate in weekly, monthly, and quarterly meetings.   Establish best practice work standards and work flow. Qualifications and Skills:   High school diploma or equivalent (GED) Proven exceptional customer service-related experienceProficient computer skills including MS Office 365 and technical acumen; willingness to learn new technology  Prior supervisory or management experience  Excellent communication skills both written and verbal in English and SpanishWillingness to embrace continuous training and educational programsSelf-starter and ability to work independentlyAttention to detail with strong organizational skillsAbility to remain on your feet for many hoursAbility to stoop, climb, and lift a minimum of 50 lbs  Ability to effectively work both individually and in a team environmentMust be able to proactively think, plan, organize and execute in a deadline-driven environmentAbility to work calmly under pressure and competing priorities Strong customer satisfaction, focus, and interpersonal skills

Location:

On-site –Ciudad de Mexico,MEX

Job Tags:

GREF

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.