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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Facilities Administrator

Work Dynamics - Integrated Facilities Management

Duties and Responsibilities

Station and man the helpdesk and queries hotline at all time during the working hours and provide frontline assistance to enquiries and work requests;

Be responsible for recording and tracking all faults and service requests whether the responsibility for the resolution / rectification of those faults or service requests lies with the building owner, their agents / contractors, the Authority or any other parties;

Assist the Facilities Manager and/or Assistant Facilities Manager in day-to-day administrative work;

Assist to monitor the expiry of contract, licences, subscriptions etc.;

Collate and compile reports required by the Authority

Be proficient in handling complaints with good knowledge of computer applications like Microsoft Word and Excel;

Coordinate with the Authority and staff on events management and logistic support;

Assist on the facilities booking of meeting room and coordinate on the set-up of the meeting rooms and events;

Processing of e-invoices for the Authority and to check in with Service Team and/or Authority to ensure that the required works have been properly completed to the Authority’s satisfaction before making payment;

Support the Authority’s revenue collection process; and

Carry out printing and production of staff access/ID cards for the Authority’s staff (all equipment and consumables will be provided by the Authority).

Support on any other works required by Facilities Manager and/or Assistant Facilities Manager

Qualifications and Experience

At least certificate in business administration or equivalent

Minimum three (3) years relevant working experience

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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