Charlotte, North Carolina, USA
3 days ago
Facilitator I, Spectrum Business
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

The main goal of this position is to facilitate classroom learning, team meetings, and on-line sessions through a variety of delivery methods.


HOW YOU CAN MAKE A DIFFERENCE: 

Facilitate learning to develop participants' skill sets. This includes classroom instruction, team meetings, and on-line Learning debriefsManage the classroom and participants during training by tracking attendance, addressing inappropriate behavior and documenting performance, both strengths and development needsPerform all administrative duties including class and lab preparation, schedule administration, and participant record maintenance (e.g., test scores, evaluations and attendance)Perform all LMS prerequisite requirements and post-training duties including evaluationFollow facilitator guide to lead learners through appropriate activities, discussions and debriefsWith support of facilitator guide, provide feedback to learners to aid with knowledge transfer and behavior changePursue development opportunities focused facilitation, learner engagement and classroom management excellenceShadow training end-users to gain deeper understanding of how training translates in the businessCoach learners on specific skills within a role, process or systemPerform other duties as requested

Experience: One or more years of training experience at the professional level; Three years of experience in the functional area or business unit.
Education: Associate’s degree or equivalent combination of training and/or work experience.
Technical skills: Ability to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
Skills: Prioritization, organizational, presentation and English communication skills. 
Abilities: A year or more of training delivery experience in a formal or informal setting.

Preferred Qualifications:

Previous experience in MLTS/BTS

What you can enjoy every day: 

Embracing diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations. 
Learning culture: Company support in obtaining technical certifications. 
Dynamic growth: Paid training and clearly defined paths to advance within the company.Total rewards:Comprehensive benefits that encourage a work-life balance.   

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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
FCC Unit: 13533 Business Unit: Spectrum Business Zip Code: 28273

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