Fever for Business (F4B) is seeking a motivated and customer-oriented Sales Support Specialist (SSS) to expand the team. The SSS will play a pivotal role in supporting the sales efforts of the F4B team by providing exceptional customer service to our clients, managing inbound inquiries, and assisting in generating leads. The ideal candidate should have excellent communication skills, sales mindset, attention to detail, and a strong desire to contribute to the growth of Fever's F4B department.

Key Responsibilities Own groups sales for a list of Fever events: Understand each event dynamics, target segments and sales options for groups. Work with PMs to drive large groups sales, helping them with feedback and recommendations.

Close and process sales from large groups inbound requests: Manage incoming group requests via mail, phone, chat, etc. from customers. Support customers when trying to buy group tickets, solving questions and inquiries. Process payments and ticketing. Maintain accurate and up-to-date records of client interactions and sales activities. Skills & Experience Required Excellent communication and interpersonal skills. Structured approach to work and good prioritization skills. Languages: French must, English must, other languages desirable. Ability to work independently and as part of a remote team. Previous experience in customer service, sales support, or a related role is preferred.

BENEFITS

Opportunity to have a real impact in a high-growth global category leader Health insurance Gympass membership Flexible remuneration with a 100% tax exemption through Cobee. 40% discount on all Fever events and experiences Work in a location in the heart of Madrid, with possible travel across our markets Home office friendly Responsibility from day one and professional and personal growth Great work environment with a young, international team of talented people to work with! We have free food, drink, and fruit at the office! Possibility to receive in advance part of your salary by Payflow