A Food and Drink Operations Manager is responsible for assisting with managing operations of all Food and Drink outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. 

Food and Drink Operations Manager reports to hotel's Food and Drink Manager.

What will I be doing?

As a Food and Drink Operations Manager, you will be responsible for assisting with managing operations of all Food and Drink outlets to deliver an excellent Guest and Member experience. A Food and Drink Operations Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

Oversee operations of Food and Beverage outletsMaintain exceptional levels of customer serviceManage, train, and develop the teamAssist with annual and mid-year appraisals with team members under your responsibilityManage guest queries in a timely and efficient mannerWork within budgeted guidelinesAssist in setting departmental targets and objectives, work schedules, budgets, and policies and proceduresDevelop menus with other members of Food and Beverage teamAccountable for monthly stock takesIncentivise team members to maximize sales and revenueDeputise for the Food and Beverage manager in their absenceComply with hotel security, fire regulations and all health and safety legislationAssist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Food and Drink Operations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Minimum 2 years of Food and Beverage Management or Supervisory experienceTurkish as a native language and solid English skills Knowledge of Financial SystemsFlexibility to respond to a range of work situationsCommitted to delivering high levels of customer servicePositive attitudeGood communication skillsFlexibility to respond to a range of different work situationsHilton Hotels work experience is an advantage

What’s in it for me?
 

Competitive SalaryMonthly Transportation FarePrivate Health Insurance (after 6 months tenure)Carpark subscription on discounted feeGo Hilton Membership (Team Member Travel Program and Family & Friends Travel Program with discounted room rates in Hilton Hotels Worldwide)50% discount on personal food & beverage consumption in the participant Hilton hotels.  Free laundry and dry cleaning for business attireExtended nursing hours of 1,5 hours until the baby reaches to 18 months (for mothers who have just given birth)1 day paid leave on the first school day of the children (only 1st day of the 1st class) for female team membersPaid Paternity leave – 14 daysUnlimited Training and development opportunities in and out of the Hotel

Unlimited online courses opportunities from our own Hilton University Opportunity to make a positive impact on environment and community with Travel with Purpose program

What will it be like to work for Hilton?

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!