Job Description Summary

Responsible for overseeing the performance and coordination of all daily operations of an outlet.

 

Essential Duties and Responsibilities (other duties may be assigned)

Monitor day-to-day F&B outlet operations and take needed action to ensure standards of product presentation and service are being maintained. Supervise staff within an assigned outlet to ensure quality and service levels are being met. Assure F&B areas are maintained in accordance with company standards, as well as all applicable regulations. Assist in developing and managing adherence to departmental policies and procedures. Ensure quality control of product and service. Assist in maximizing the revenues of the outlet or bar while minimizing operating costs. Respond to guest inquiries and coordinate special arrangements and requests for F&B outlets. Monitor & maintain inventory, purchasing supplies, and ensuring compliance with all food and beverage regulations. Perform administrative responsibilities to include, but not limited to inventory control, payroll and personnel procedures. May be assigned to Food & Beverage workstations of the casino and/or hotel. Provide excellent guest service to both guest and internal clients. Must adhere to all Tribal Ordinance, Regulations, and the ACCRS and SRC System of Internal Controls, and Standard Operating Procedures.

 

Access to Sensitive Areas and Information

As per the ACGC Access Matrix

 

Signatory Ability

Accounting Related Forms

HR Related Forms

Complimentary Vouchers as allowed per Comp Matrix

Supervisory Responsibilities

None

 

GAMING EXPERIENCE NOT REQUIRED