Food & Beverage Service 1. Greet guests warmly and professionally, ensuring they feel welcomed. 2. Take food and drink orders accurately and deliver items promptly. 3. Provide menu recommendations and assist guests with dietary preferences or questions. 4. Ensure tables are properly set, clean, and maintained throughout service. Operational Support 1. Assist in the setup and breakdown of service areas, including restaurants, bars, and banquet spaces. 2. Perform opening and closing duties as assigned. 3. Handle cash, process payments, and manage billing accurately. Guest Experience 1. Address guest inquiries and resolve complaints with a positive and solution-focused attitude. 2. Build rapport with guests to create personalized experiences and encourage repeat visits. Hygiene and Safety 1. Adhere to food safety and hygiene standards as per hotel and local health regulations. 2. Report any equipment malfunctions or maintenance issues promptly. Teamwork 1. Collaborate with colleagues to ensure smooth operations and excellent service. 2. Support other team members during busy periods or special events. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.