Hong Kong, CHN
39 days ago
F&B Sales Manager
**Additional Information** **Job Number** 25052279 **Job Category** Food and Beverage & Culinary **Location** Sheraton Hong Kong Hotel & Towers, 20 Nathan Road, Hong Kong, Hong Kong, China, 0VIEW ON MAP (https://www.google.com/maps?q=Sheraton%20Hong%20Kong%20Hotel%20%26%20Towers%2C%2020%20Nathan%20Road%2C%20Hong%20Kong%2C%20Hong%20Kong%2C%20China%2C%200) **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** To drive sales for the hotel’s food & beverage restaurants and lounges and develop potential clientele throughout the hotel. To focus on maximizing revenue, building client relationships, and promoting exclusive hotel membership programs (Bonvoy and Club Marriott). Sales & Business Development + Proactively generate leads and secure sales for the hotel’s restaurants, bars, and event spaces. + Achieve F&B outlets sales target set by the F&B Management + Identify and target new business opportunities, including corporate clients, private events, and social gatherings. + Develop and implement strategic sales plans to achieve and exceed revenue sales targets. + Build and maintain strong relationships with key clients and stakeholders. + Conduct client visits and site inspections to promote F&B offerings. Event Management & Coordination + Prepare sales proposals and follow up with clients on business opportunities + Ensure all guest enquiries are follow up within 48 hours + Record all business leads with status, and reasons for Lost of Business for analysis + Arrange on site visits to secure business and entertain clients if needed + Prepare Banquet Event Order for confirmed business + Collaborate with the events and operations teams to ensure seamless planning and execution of events. + Greet and receive organizers prior to the function to ensure that everything is in order and that customers are satisfied with the set-up. Ensure that function details on the signage are correct. + Supervise every function until the main course is served. Check accuracy of the bill when required. + Provide on-site support during major events to ensure client satisfaction. + Follow up with clients after the event to ensure food & beverage and service is satisfactory and obtain feedback. + Attend Wedding Expo with Event Team for business leads + Prepare monthly Sales Activity Report and review with F&B Management on a weekly basis + Liaise with Executive Chef / Chef de cuisine and/or Venue Managers to ensure all menu proposals and beverage list are updated and current + Feedback to manager for guest comments and actively involved in improvements. Membership Promotion + Actively promote for Club Marriott and Marriott Bonvoy membership programs. + Educate clients on the benefits and privileges of membership, encouraging sign-ups and renewals. Market Analysis & Reporting + Conduct regular market research to understand trends, competitor offerings, and client preferences. + Provide sales forecasts, business reports, and pipeline updates to management. + Analyze sales data and recommend strategies to optimize F&B revenue. Cross-Departmental Collaboration + Work closely with the F&B Marketing to develop promotional campaigns for F&B outlets. + Coordinate with culinary teams to design innovative dining experiences that attract guests. **Job Requirements** + Holder of University degree or above in Hospitaility, Business Administration or related field + Minimum 3-5 years of experience in F&B sales + Good command of both written and spoken English, Chinese and Mandarin + Strong knowledge of Hong Kong’s hospitality and dining market. + Proven track record in achieving sales targets and driving revenue growth. + Excellent communication, interpersonal, presentation, and negotiation skills. + Strong organizational and problem-solving abilities. + Self-motivated, energetic, and able to work under pressure. + Proficiency in Microsoft Office _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.
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