F&B Sales Manager
Marriott
**Additional Information**
**Job Number** 25052279
**Job Category** Food and Beverage & Culinary
**Location** Sheraton Hong Kong Hotel & Towers, 20 Nathan Road, Hong Kong, Hong Kong, China, 0VIEW ON MAP (https://www.google.com/maps?q=Sheraton%20Hong%20Kong%20Hotel%20%26%20Towers%2C%2020%20Nathan%20Road%2C%20Hong%20Kong%2C%20Hong%20Kong%2C%20China%2C%200)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
To drive sales for the hotel’s food & beverage restaurants and lounges and develop potential clientele throughout the hotel. To focus on maximizing revenue, building client relationships, and promoting exclusive hotel membership programs (Bonvoy and Club Marriott).
Sales & Business Development
+ Proactively generate leads and secure sales for the hotel’s restaurants, bars, and event spaces.
+ Achieve F&B outlets sales target set by the F&B Management
+ Identify and target new business opportunities, including corporate clients, private events, and social gatherings.
+ Develop and implement strategic sales plans to achieve and exceed revenue sales targets.
+ Build and maintain strong relationships with key clients and stakeholders.
+ Conduct client visits and site inspections to promote F&B offerings.
Event Management & Coordination
+ Prepare sales proposals and follow up with clients on business opportunities
+ Ensure all guest enquiries are follow up within 48 hours
+ Record all business leads with status, and reasons for Lost of Business for analysis
+ Arrange on site visits to secure business and entertain clients if needed
+ Prepare Banquet Event Order for confirmed business
+ Collaborate with the events and operations teams to ensure seamless planning and execution of events.
+ Greet and receive organizers prior to the function to ensure that everything is in order and that customers are satisfied with the set-up. Ensure that function details on the signage are correct.
+ Supervise every function until the main course is served. Check accuracy of the bill when required.
+ Provide on-site support during major events to ensure client satisfaction.
+ Follow up with clients after the event to ensure food & beverage and service is satisfactory and obtain feedback.
+ Attend Wedding Expo with Event Team for business leads
+ Prepare monthly Sales Activity Report and review with F&B Management on a weekly basis
+ Liaise with Executive Chef / Chef de cuisine and/or Venue Managers to ensure all menu proposals and beverage list are updated and current
+ Feedback to manager for guest comments and actively involved in improvements.
Membership Promotion
+ Actively promote for Club Marriott and Marriott Bonvoy membership programs.
+ Educate clients on the benefits and privileges of membership, encouraging sign-ups and renewals.
Market Analysis & Reporting
+ Conduct regular market research to understand trends, competitor offerings, and client preferences.
+ Provide sales forecasts, business reports, and pipeline updates to management.
+ Analyze sales data and recommend strategies to optimize F&B revenue.
Cross-Departmental Collaboration
+ Work closely with the F&B Marketing to develop promotional campaigns for F&B outlets.
+ Coordinate with culinary teams to design innovative dining experiences that attract guests.
**Job Requirements**
+ Holder of University degree or above in Hospitaility, Business Administration or related field
+ Minimum 3-5 years of experience in F&B sales
+ Good command of both written and spoken English, Chinese and Mandarin
+ Strong knowledge of Hong Kong’s hospitality and dining market.
+ Proven track record in achieving sales targets and driving revenue growth.
+ Excellent communication, interpersonal, presentation, and negotiation skills.
+ Strong organizational and problem-solving abilities.
+ Self-motivated, energetic, and able to work under pressure.
+ Proficiency in Microsoft Office
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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