F&B Operations Manager

Department: Food & Beverage

Employment Type: Permanent - Full Time

Location: Singapore - Singapore

Description\nSCOPE

\nReporting directly to the Assistant Director of Food & Beverage, the F&B Operations Manager is a hands-on leader crucial to elevating our food and beverage offerings as a key differentiator for the Kempinski brand. This dynamic role demands active participation in overseeing and ensuring the success of our hotel's Food & Beverage and Banquet operations. You'll play a pivotal role in driving top-line revenue for the department while ensuring sustainable, profitable operations and maintaining the highest standards of quality and service.

\nYou will lead, motivate, and develop the F&B team, instilling a culture of courteous, professional, and efficient service that consistently aligns with both hotel and Kempinski brand standards. Your direct involvement in day-to-day operations will ensure seamless execution and an exceptional guest experience

\n\nOVERALL OBJECTIVES

\n\nAssist to oversee the Food & Beverage and Banquet day-to-day operations of the hotel. \nEnsure that sales are driven to full potential in specific outlets as appointed by Food & Beverage Head of Department.\nEnsure that all costs are in line with sales without compromising quality.\nLead the department and ensure that they are driven in an entrepreneurial manner, looking for opportunities to generate more business at all times.\nEnsure that all rules & regulations are strictly established and adhered within the hotel including the hotel’s policy on fire and safety as well as hygiene regulations including HACCP.\nCreate a conducive environment and ensure that innovation and new ideas are fostered, implemented and shared with other hotels via corporate office.\nSupport and implement Human Resources & Talent Development initiatives.\nAssist to prepare and consolidate the yearly budget for the department.\nPrepare the monthly income statement, Revenue Report of the department as a whole, and attend the monthly performance meeting with the Outlet Management.\nAssist in sourcing the best available products, constantly aim to improve quality, communicate about the products both internally and externally.\nPrepare a yearly marketing plan for the appointed outlets in cooperation with the Sales & Marketing Department including a competitor analysis.\nFollow the local and global food & beverage trends.\nEnsure that all managers plan and implement effective training programmes in the appointed outlets.\n\nREQUIREMENTS

\n\nMinimum 5 years in F&B management role and/or in a similar capacity\nExperienced in various dining concepts in luxury hotels including all day dining, banquet, signature restaurants and celebrity chef restaurants.\nFluent in spoken and written English\nPossesses great leadership and motivational skills and an ability to adapt communication and working style to suit different stakeholders. \nPositive attitude and team player with ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.\nResourceful, able to multi-task and work within tight deadlines\n

Key Responsibilities\n 

\n\nSCOPE

\nReporting directly to the Assistant Director of Food & Beverage, the F&B Operations Manager is a hands-on leader crucial to elevating our food and beverage offerings as a key differentiator for the Kempinski brand. This dynamic role demands active participation in overseeing and ensuring the success of our hotel's Food & Beverage and Banquet operations. You'll play a pivotal role in driving top-line revenue for the department while ensuring sustainable, profitable operations and maintaining the highest standards of quality and service.

\nYou will lead, motivate, and develop the F&B team, instilling a culture of courteous, professional, and efficient service that consistently aligns with both hotel and Kempinski brand standards. Your direct involvement in day-to-day operations will ensure seamless execution and an exceptional guest experience

\n\nOVERALL OBJECTIVES

\n\nAssist to oversee the Food & Beverage and Banquet day-to-day operations of the hotel. \nEnsure that sales are driven to full potential in specific outlets as appointed by Food & Beverage Head of Department.\nEnsure that all costs are in line with sales without compromising quality.\nLead the department and ensure that they are driven in an entrepreneurial manner, looking for opportunities to generate more business at all times.\nEnsure that all rules & regulations are strictly established and adhered within the hotel including the hotel’s policy on fire and safety as well as hygiene regulations including HACCP.\nCreate a conducive environment and ensure that innovation and new ideas are fostered, implemented and shared with other hotels via corporate office.\nSupport and implement Human Resources & Talent Development initiatives.\nAssist to prepare and consolidate the yearly budget for the department.\nPrepare the monthly income statement, Revenue Report of the department as a whole, and attend the monthly performance meeting with the Outlet Management.\nAssist in sourcing the best available products, constantly aim to improve quality, communicate about the products both internally and externally.\nPrepare a yearly marketing plan for the appointed outlets in cooperation with the Sales & Marketing Department including a competitor analysis.\nFollow the local and global food & beverage trends.\nEnsure that all managers plan and implement effective training programmes in the appointed outlets.\n