Company Description

Minor Hotels is a global hospitality leader with over 560 hotels and resorts across six continents, a diverse portfolio of F&B businesses and a selection of luxury transportation services. With over four decades of experience, we build stronger brands, foster lasting partnerships, and drive business success by staying focused on what matters most to our guests, team members and partners.

Wherever your journey leads, Minor Hotels delivers exceptional experiences around the globe. Explore our history, meet the people behind our success and discover the values that shape who we are today.

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Nestled in some of the world’s most captivating locales – ranging from vibrant cities to sun-drenched, palm-fringed beaches – we craft unforgettable memories for every guest at each destination.

Anantara is inspired by the Sanskrit word meaning 'without end', and our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression. Our guests share this belief, seeking remarkable experiences and authentic connections that enrich their lives, whether they are travelling for leisure, business, or self-discovery.

Our journey began in 2001 with the opening of the first Anantara resort in Thailand’s renowned seaside town of Hua Hin. Since that day, we have expanded our presence into new corners of the globe, from pristine beaches and private islands to tranquil coastal retreats, ancient sites, and vibrant metropolises. Today, our portfolio of destinations encompasses Asia, the Indian Ocean, the Middle East, Africa, and Europe.

Our thoughtfully designed luxury hotels and resorts provide windows into the unique character of each location. Inside and out, travellers connect with the places, people, and stories that make each destination truly exceptional. Through personal experiences, guests curate a lifetime of memories as Anantara opens doors to unforgettable journeys filled with adventure and indulgence.

Anantara Kihavah Maldives Villas

Nestled within the Baa Atoll – a UNESCO Biosphere Reserve – Anantara Kihavah Maldives Villas is a private island sanctuary that epitomises natural beauty and barefoot luxury. Fringed by powder-white sands and a turquoise lagoon that melts into the horizon, our resort offers an extraordinary setting for both guests and team members.

Home to 80 expansive beach and overwater villas and residences, Anantara Kihavah is a place where rare encounters and curated moments define the guest experience – from snorkelling with manta rays and dining beneath the sea at our acclaimed underwater restaurant SEA, to gazing at the stars from the Maldives’ only overwater observatory.

As part of Anantara Hotels, Resorts & Spas – a globally recognised luxury brand founded in Thailand in 2001 – we are committed to delivering meaningful journeys through heartfelt hospitality and authentic discovery. At Anantara Kihavah, team members become part of a dedicated family, passionate about crafting unforgettable experiences in one of the world’s most inspiring destinations.

Job Description

KEY DUTIES AND RESPONSIBILITIES

Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:

To work as a team with colleagues, to ensure timely service and a smooth running operation.To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.To perform every guest interaction in a friendly and welcoming mannerTo maintain professional telephone etiquette and a perfect understanding of reservation’s policies and procedures.To be completely familiar with the services offered in the restaurant and throughout the hotel.To greet and seat guests in the restaurant in a warm and friendly manner and set the tone of welcoming hospitality that will continue during the entire guest experience.To ensure that the front or the restaurant is always covered, and that the entrance to the restaurant is as welcoming and attractive as possible.To check each table to ensure that it is clean, and fully set up before any guests are seated at the table.To check with guests to get feedback on the quality of their experience. Share any problems that arise with outlet managers but try to take care of the problem at once.Pitch in and help in service whenever the need arisesWork with the Cashier and relieve Cashiers on break

Qualifications

Within Anantara, the top-performing people who do this job always demonstrate the following attitude:

• Working with Others:

They always try to anticipate and exceed the needs of customers and colleagues.They use their own initiative and good judgement to solve problems in a calm and efficient way.They enjoy working with others to achieve common goals. They volunteer as required to ensure the success of the team.They act with personal professionalism and integrity at all times.

• Taking Responsibility:

They always conduct business honestly and fairly. They keep sensitive information confidential.They can prioritise their workload effectively and be organised and structured at work.They manage their time and pay attention to detail. They know their jobs and are able to work without close supervision.They display a positive attitude, even under pressure. They personally check their work to ensure its accuracy.

• Delivering Results:

They are committed to meeting and exceeding all performance standards.They constantly look to develop their own professional skills and abilities.They perform job tasks in line with established policies and procedures.They always try to provide a top-quality experience to all our guests.

Additional Information

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