External Quality Specialist **EXTERNAL QUALITY SPECIALIST** **SANFORD, NC** **COTY is looking for smart leaders who are tenacious, passionate, and fearlessly kind.** In this role you will assess the level of Quality and Good Manufacturing Practicesacross all vendors to ensure third party compliance with Coty quality standard guidelines, quality protocols, and ensure production is meeting business needs. **THE ROLE** **In this role you will be responsible for:** + _Act as QA single point of contact with Vendors for any Quality and compliance troubleshooting on Coty Products_ + _Deploy Quality Procedures and Policy to the NA Vendors in scope_ + _Support Vendors’ QA qualification and onboarding for new Vendors/sites till final exit when production stops; Support QA strategy for Business transfers between Vendors; Focus on QA compliance, capability building and risk mitigation_ + _Align Process Control Plan with Vendors_ + _Audit, coach Vendors and build capability; Issue Audit reports in a timely and expert manner; Inform Management of any critical audit finding or product out of specification in a timely and expert manner_ + _Lead and monitor Vendors’ Certification processes_ + _To liaison between Coty departments (R&D, Marketing, QA, TPD, Planning and WWP) and Vendors to ensure all process for manufacturing a Quality Product are efficient and enforced_ + _To lead investigation and follow up of corrective and preventive actions for any Product nonconformance to avoid recurrences until close-out_ + _Investigate Quality Incident and Alert, root cause identification and subsequent action planning and follow up_ + _Analyze product consumer complaints and ensure root cause analysis (RCA) is performed with third party manufacturers (TPM) and Coty CRS system/team_ + _Collect, timely populate and analyze key performance indicators (KPI) as reported in the quality assurance reports/scorecards and follow up with the Vendors_ + _To perform Quality Control (QC) inspection to ensure compliance with product specifications and prevent poor quality products from ending up on the markets; Take final usage decision in SAP accordingly_ + _Connect with other teams for the transfer of Quality tools needed for the release_ + _Work on quality improvement projects, launches, etc. as needed_ + _Provide QA training to other QA members and new starters_ + **_This role will require up to 30 % travel_** **QUALIFICATIONS** **We’d love to see candidates who have:** + _Bachelor’s degree in Chemistry, Biology, Engineering, or a related field_ + _Minimum 5 years’ experience and knowledge of Quality Systems, GMPs and Quality Control_ + _Background in Cosmetic Industry_ **Functional / Technical Skills:** + _Strong communication, leadership and negotiation skills; Communicates in a constructive and consistent manner internally and externally_ + _Fluent written and spoken English skills is a must_ + _Strong sense of individual accountability_ + _Works independently, requiring little supervisory direction_ + _Accuracy_ + _Team player_ + _Committed to deliver results_ + _Customer/Service orientation_ + _Demonstrated analytical and problem-solving skills_ + _Able to handle large volumes of work and change priorities as needed_ + _SAP knowledge_ + _Good IT knowledge of MS Office applications_ + _Able to travel abroad when required_ **Abilities:** + _Self-motivated_ + _Takes intelligent risks when appropriate_ + _Is open to the creative ideas of others_ + _Promotes teamwork and collaboration_ + _Makes decisions and takes actions that are right for the Company_ + _Takes initiative_ + _Consistently meets or exceeds agreed upon results_ + _Demonstrates a commitment to growth and self-improvement_ + _Willingly shares knowledge and experience with colleagues_ + _Willingly accepts accountability for results_ + _Escalates problems to the appropriate individual/organization and offers solutions_ **WHAT WE OFFER** This is unique role with a genuine opportunity to make an impact. You’ll get to work in a diverse environment with a team of professionals who are passionate about the work they do and know how to have some fun along the way. **ABOUT US** Our people make us who we are. They are the brightest minds bringing the boldest ideas to life every day. If you’re the kind of person who refuses to settle, if you want to think bigger, learn faster and go further than you ever thought possible – we’d love to hear from you. Coty is deeply committed to Changing the Conversation around Diversity, Equity & Inclusion in an effort to create a more open, inclusive, and diverse workplace where all employees can be their authentic self. **EQUAL EMPLOYMENT OPPORTUNITIES** We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Coty complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact cotyjobsUS@cotyinc.com .We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled. English -Please clickhere (https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088\_EEOC\_KnowYourRights.pdf) to review the Notification of Equal Opportunity Rights poster Español -Por favor,haga (https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088\_EEOC\_KnowYourRights-Spanish.pdf) un en el enlace para revisar el poster de la Ley de los Derechos de Igualdad de Empeo Country/Region: US City: Sanford (NC) **Nearest Major Market:** Greensboro