Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. **Job Summary** The Expert Field Service Technician is responsible for safely and efficiently executing field service activities at customer sites. This role involves working with advanced and multi-system technologies, conducting complex installations, proactively troubleshooting systems, and identifying and addressing safety concerns on both Company and Customer-owned equipment. The technician will interface directly with customers and may work at multiple locations and across various technologies. Strong critical thinking and problem-solving skills are essential in this position. **Core Responsibilities** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily: + Promote and maintain a safe working environment and safety-first culture + Maintain and properly use all company tools, equipment, and property + Demonstrate a high-impact culture through innovation, accountability, and empowerment + Function effectively in a team environment and collaborate with others + Show a willingness to learn and grow professionally + Work under direct supervision but demonstrate the ability to perform independently when required **Qualifications** **Education Requirements** + High school diploma or equivalent **Experience and Skills:** + 3 to 7 years of relevant technical work experience + Ability to pass a background check and pre-employment drug screen + Construction background highly preferred + Experience in electrical, mechanical, diesel, and/or fusion systems (depending on business unit) + Technically sound with the ability to lead by example + Comfortable working with minimal supervision + Strong troubleshooting and critical thinking skills + Proficient with Microsoft Office and smart devices + Strong customer service and communication skills + Ability to synthesize technical information and communicate it clearly + Able to derive insights from customer interactions to solve moderately complex problems in innovative ways **What We Offer** + Health, dental, and vision insurance available on your first day of employment + Generous retirement savings plan with company contribution + Paid time off and paid holidays + Paid parental leave + Tuition reimbursement + Career progression and development opportunities + Employee wellness, rewards, recognition, and discount programs **Compensation** The estimated salary range for this position is **$34 to $37** . Starting pay is dependent on several factors, including skills, experience, and work location. At **Xylem** , we offer a competitive compensation package along with a comprehensive benefits program as outlined above. Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.   Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation