Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

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Experienced Case/Contract Management Services Associate

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Hybrid - May require 2 days in office (Tuesday and Thursday)

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Training: Virtual training - 2 weeks (Monday - Friday 8:00 am - 5:00 pm)

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Hours: 8am - 6pm (8.5-hour day with a flexible start time, except during training)

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Pay Rate: $22.00/hr 

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About the role: As a member of the team, you will search various databases to fulfill discovery requests from the client. The support could include preparing requests for delivery to the client, providing status updates, and participating in team meetings.

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This position is responsible for providing workgroup support in the location and retrieval of technical documents. 

\n\n The associate will work closely with tenured associates in performing the following activities: \n Searching various repositories/databases for technical documents\n Compile and process requested documentation for delivery to requestor\n Participate in internal and external meetings\n\n

Required Skills:

\n\n Ability to demonstrate strong customer service background. \n Ability to demonstrate excellent verbal and written communication skills. \n Ability to demonstrate good organization and time management skills. \n Ability to demonstrate excellent customer service /interpersonal skills. \n Able to demonstrate strong customer relationship skills. \n Able to demonstrate proficiency with PC skills including MS Office Suite. \n Ability to demonstrate effective problem solving and critical thinking skills.\n\n

Requirements:

\n\n High school diploma or GED\n Bachelor's Degree in any field is REQUIRED\n Must be receptive to coaching and training\n Must be able to submit to and pass a background screening and drug test\n 1-2 years industry experience (automotive experience preferred)\n\n

We offer excellent benefits (medical, dental, vision), a consistent work schedule, paid training, and a great work environment.

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Be part of the future: Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!

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Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated pay rate for this role is $22.00 per hour. 

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

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People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

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At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

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