Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Information Technology (IT)

Management Level

Associate

Job Description & Summary

At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals.

In business intelligence at PwC, you will focus on leveraging data and analytics to provide strategic insights and drive informed decision-making for clients. You will develop and implement innovative solutions to optimise business performance and enhance competitive advantage.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Responsibilities:

The main duty is to carry out day-to-day operations, provisioning, troubleshooting and maintenance of Microsoft Azure cloud resources.

Cloud servers/services and storage monitoring, maintenance and housekeeping.

Assist in troubleshooting system issues, implementation and documentation.

Regular updates of patches/fixes/updates of hardware, Windows OS, Database Servers, and other applications used by Tax Technology and PwC internal and external projects.

Assist the Infra Team in the system configuration by stating, applying, and enforcing processes to secure the best practices and balance by complying with PwC global policies and procedures.

Cooperate with Business Analysis, Systems support and Development teams for system implementation and maintenance.

Provide L2/L3 support to Data Services Team, Development Team, Support Team and end-users.

Assist in Data Service operations, e.g. workflow designing, reporting creation/generation etc.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Apply a learning mindset and take ownership for your own development.

Appreciate diverse perspectives, needs, and feelings of others.

Adopt habits to sustain high performance and develop your potential.

Actively listen, ask questions to check understanding, and clearly express ideas.

Seek, reflect, act on, and give feedback.

Gather information from a range of sources to analyse facts and discern patterns.

Commit to understanding how the business works and building commercial awareness.

Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.

Preferred skills

Recognized university Degree in Computer Science/Information Technology or related discipline.

Working experience in related fields, fresh graduates are encouraged to apply.

Hands-on experience in  Windows Server 2016, IIS, VMware,  cloud platforms (Microsoft Azure/AWS/Google Cloud).

A good understanding of SQL Server 2016, cloud administration and basic networking.

Team player with good interpersonal and problem solving abilities.

Passionate about learning new technologies.

Result oriented with an agile mindset.

Able to communicate effectively in verbal and written English Language with confidence.

Advantageous if :

Trained on Microsoft Windows Server Administration, Microsoft Azure Administrator or similar

Know how to troubleshoot Windows Server 2016, Microsoft Azure resource, security  and networking issues

Comfortable with cloud resources administration e.g. Microsoft Azure/AWS/Google etc.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Business Case Development, Business Data Analytics, Business Intelligence and Reporting Tools (BIRT), Business Intelligence Development Studio, Communication, Competitive Advantage, Continuous Process Improvement, Data Analysis and Interpretation, Data Architecture, Database Management System (DBMS), Data Collection, Data Pipeline, Data Quality, Data Science, Data Visualization, Emotional Regulation, Empathy, Inclusion, Industry Trend Analysis, Intellectual Curiosity, Java (Programming Language), Market Development {+ 11 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

December 31, 2025