**Summary:** Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click “Apply to Job” online on this web page. **Required Skills:** Executive Support Technician Responsibilities: 1. Provide exceptional technical and administrative support to all of Meta’s Executive population including the office of the CEO and COO. 2. Develop, deliver, and support the latest technology while maintaining a high level of reliability to ensure seamless operations for the executive team. 3. Maintain confidentiality and discretion in all Executive Support activities. 4. Create and execute detailed plans around executive-level projects and/or tasks. 5. Accurately manage crisis escalation with technical teams in the pursuit of resolving complex issues while maintaining a high level of reliability. 6. Work across the industry to improve or resolve bugs with third-party products used by Meta’s customers. 7. Contribute to various forms of documentation (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles). 8. Proactively seek out projects to improve the support experience. 9. Work on projects related to tooling & automation for the benefit of Meta’s customers and the Enterprise Engineering organization. 10. Position requires 15% travel (domestic and international). **Minimum Qualifications:** Minimum Qualifications: 11. Bachelor's degree in Computer Science, Computer Software, Engineering, Information Technology, Applied Sciences, Mathematics, Analytics, Physics, or related field and 48 months of experience in the job offered or in a computer-related occupation. Foreign degree equivalent is accepted 12. Requires four years of experience in the following: 13. 1. Troubleshooting Windows & Mac OS, Apple iOS or Android 14. 2. Active Directory, Microsoft Exchange (EMC), Outlook Web Access, or Office 365 15. 3. Client-side troubleshooting of network services, such as DNS, DHCP, or certificate-based authentication 16. 4. Common coding languages, such as Powershell 17. 5. Troubleshooting Audio/Video conferencing software & hardware 18. 6. Documentation skills to create knowledge base articles for both internal and external users 19. 7. Managing complex and crisis issues effectively, while collaborating with other technical/engineering teams 20. 8. Technical knowledge of gsuite, adobe, vpn tools, internal tools, identity management software, MDM solutions, printer management, and mobile telco solutions/plans 21. 9. Managing small to large event related tech coordination between cross functional stakeholders **Public Compensation:** $213,934/year to $240,130/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.