Operational: · Coordinate with the Branch Finance & Accounts Team for timely generation of bills for the branch customers · Ensure accuracy of the generated bills through by verifying all bills/ invoices as per Blue Dart norms prior to forwarding to clients · Ensure timely dispatch of bills to customers as per schedule and follow up with customers for bill receipt · Ensure customization of bills as per forms/ formats required, contractual terms and conditions, customer requirements, etc. · Ensure coordination with Finance Teams for resolution of any queries/ issues regarding billing; Ensure that disputes (if any) are closed before the payment date · Work closely with the sales teams to ensure timely collections from customers as per the raised bills · Follow up with customers in cases of pending payments / short payments / part payments · Ensure reporting of invoices dispatched and cheque collection details to the Branch Finance & Accounts Teams on a regular basis.