KEY RESPONSIBILITIES:\n

\u2022 Operates multiple-line telephone and routes calls to the appropriate person or location within the office. Calls must be answered in four rings or less.
\u2022 Exercises discretion and interpretive judgment in frequent and sometimes stressful contacts with callers. Research and identify the appropriate business units or persons for callers when it is not obvious from a provided list.
\u2022 Greets customers, vendors, employees from other locations and other visitors with high degree of professionalism and courtesy.
\u2022 Announce to client employee that their guest(s) have arrived.
\u2022 Log all guests and visitors in and out of the visitors system.
\u2022 Maintains statistical data and volume of visitors, calls, and conference room reservations.
\u2022 Call for car service when required.
\u2022 Receives deliveries.
\u2022 Complies with client security policies.
\u2022 Manage scheduling of all conference room reservations.
\u2022 Ensures all conference rooms are set up and broken down within agreed time.
\u2022 Ensure set-up of audio\/visual conferencing etc.
\u2022 Provides general administrative and clerical assistance.
\u2022 Maintains safe and clean reception area.
\u2022 Identify telephone system problems and immediately alert the proper personnel.
\u2022 Other duties as assigned.\n
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Qualifications:\n

\u2022 High school diploma required; Associate's degree preferred.
\u2022 Three (3) - Five (5) years or more direct experience in a high touch corporate environment.
\u2022 Strong computer acumen including a high degree of proficiency (3-5 years experience) with Microsoft Office Software (Word, Excel, Outlook).
\u2022 Exhibits superior verbal communication and phone skills.
\u2022 Exhibits exceptional customer service skills. Ability to interact with high level clients.
\u2022 Excellent organizational skills. Ability to prioritize work assignments while managing conflicting priorities and requests.
\u2022 Consistently demonstrates professional demeanor, appearance, and attitude.
\u2022 Proven ability to remain calm under pressure; resilient.
\u2022 Sound judgment and problem-solving ability.
\u2022 Ability to appropriately handle confidential and highly sensitive material.
\u2022 Ability to take initiative and function independently while working in a team oriented environment.
\u2022 Assertive and resourceful; motivated; willing to ask questions and take initiative without direction.
\u2022 Possesses strong attention to detail.\n