Executive Office Solutions Consultant \ POSITION PROFILE **Executive Office Solutions Consultant** The Executive Office Solutions Consultant is responsible for engaging with existing Ricoh accounts to retain customers and expand Ricoh’s product and service footprint. This is a 100% telephone-based sales role, requiring a minimum of 60 outbound calls per day. The consultant will primarily engage with medium-sized businesses, speaking with office managers, purchasing supervisors, IT personnel, senior management, and business owners. **Key Responsibilities** + Drive sales within the SMB customer segment using a telephone-based approach. + Make a minimum number of daily outbound business-to-business calls as determined by the assigned territory. + Focus on customer retention and expansion of Ricoh’s equipment and services by leveraging Ricoh’s value proposition. + Conduct prospecting and maintain rigorous daily sales activities. + Manage contact lists and account activity using Ricoh’s CRM tools. + Deliver prepared sales presentations and talking points to effectively communicate product and service offerings. + Provide professional, courteous, and efficient customer service at all times. + Meet or exceed revenue targets. + Perform additional duties as assigned. **Qualifications** + High school diploma or equivalent required. + Basic business and financial acumen. + Minimum of 2 years of successful telephone-based B2B account management and development experience. + At least 1 year of inside sales experience with Ricoh. **Knowledge, Skills, and Abilities** + Strong understanding of sales methodologies and processes. + Demonstrated accountability for performance and results. + Ability to work independently and collaboratively in a team environment. + Excellent negotiation, communication (written and verbal), and interpersonal skills. + Strong business acumen and account planning capabilities. + Highly self-motivated with effective time management skills. + Proficient in Microsoft Office Suite and general computer applications. + Strong organizational and prioritization skills. **Working Conditions and Physical Demands** + Typical office environment with standard lighting, ventilation, and noise levels. + Regular communication with team members and leadership. + Work involves a variety of tasks and problem-solving with limited precedent. + Frequent involvement in high-pressure situations. + Primarily sedentary work with occasional walking, standing, bending, and light lifting. + Moderate dexterity required for using office equipment (e.g., keyboard, telephone, headset). _This job description outlines the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required._ Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.