Heber City, Utah, United States
10 hours ago
Executive Meeting Manager
Property About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Embrace a career surrounded by Utah's natural beauty, with Black Rock Mountain Resort offering a perfect balance of work and play in the picturesque landscapes of Heber City. As a hub for professional excellence, our resort provides modern amenities and a supportive community, inviting enthusiastic individuals to curate outstanding guest experiences against majestic mountains. Immerse yourself in a workspace that prioritizes both your well-being and career growth as Black Rock Mountain Resort becomes not just a workplace but a vibrant community where collaboration thrives. Explore the local charm of Heber City and neighboring attractions, creating a life you'll love in this welcoming environment. Join us, where your career journey meets adventure, and every day is an opportunity to shape the future amid the wonders of Utah's landscape! Overview POSITION SUMMARY: The Executive Meeting Manager is responsible for soliciting, booking, and servicing small to mid-size group meetings, events, and room blocks (typically under 30 rooms peak night). This role is a hybrid of sales and event management, ideal for a self-motivated hospitality professional who thrives in a fast-paced, guest-facing environment. The Executive Meeting Manager serves as the primary point of contact from the initial inquiry through the execution of the event, ensuring client satisfaction and maximizing resort revenue. ESSENTIAL FUNCTIONS: Solicit new business and respond to incoming leads for group meetings and events under 30 peak room nights. Develop client proposals, negotiate rates and terms, and create detailed contracts in accordance with resort guidelines including short-term booking leads within 14 days. Act as the primary contact for clients from initial inquiry through post-event follow-up, ensuring consistent and professional communication throughout the entire sales cycle. Coordinate with internal departments (catering, banquet, front office, housekeeping, etc.) to ensure seamless execution of meetings and events. Conduct property tours and site inspections for prospective clients. Accurately input all booking details, communications, and updates into the CRM system. Maintain awareness of industry trends, competitors, and target markets to effectively position the resort. Assist with local marketing efforts, sales blitzes, and trade shows as needed. Prepare group resumes, event orders, and internal communications to ensure operational departments are aligned with client expectations. Support the broader sales team with special projects or overflow work during high-demand periods. REQUIREMENTS: Associate or bachelor’s degree in hospitality, Business, or related field preferred. 1-2 years of experience in hotel sales, event planning, or front-of-house hospitality operations. Exceptional organizational skills and attention to detail. Strong verbal and written communication abilities. Proficiency with Microsoft Office and CRM/Event Management systems (Delphi, Opera, or similar). Proficiency with HMS Infor PMS System. Experience with Front Office department a plus. Ability to manage multiple accounts and priorities simultaneously. A customer-focused mindset and professional demeanor. PHYSICAL REQUIREMENTS: Must be able to sit, stand, and walk for extended periods of time. Ability to lift and carry up to 20 pounds (sales kits, presentation materials). Must be able to navigate indoor and outdoor property areas during site visits and events. Occasional evenings, weekend, or holiday hours may be required based on business demand.
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