Posted Date :

02 May 2025

Function/Business Area :

Customer Service

Location :

Mumbai

Job Responsibilities :

1. This person is responsible to monitor all proactive and real-time
customer & process KPIs and raise alerts to the resolution teams
2. Role will be responsible to ensure, resolution teams close the issue
within SLA so as to minimise the negative customer impact.

Education Requirement :

Graduate

Experience Requirement :

Minimum 0 - Maximum 3 years

Skills & Competencies :

1. Customer Service Experience
2. Communication Skills
3. Knowledge of Computers

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