**About NCR Atleos** NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list. Job Title: **Executive Business Operations Consultant** Grade: **13** Location: **Belgrade** **Key Responsibilities:** + Support EVP of Customer Support and her leadership team + Gather and analyze data from various sources to identify trends and patterns. + Prepare detailed reports and presentations to communicate findings to stakeholders. + Collaborate with cross-functional teams to understand their data needs and provide analytical support. + Develop and maintain dashboards and data visualization tools to track key performance indicators (KPIs). + Conduct research and competitive analysis to inform strategic planning along with day to day operations. + Assist in the development of business cases and project proposals based on data analysis. + Ensure data integrity and accuracy by performing regular data audits. + Stay updated on industry trends and best practices in data analysis and reporting. **Qualifications:** + Bachelor’s degree in technical field or proven work experience in a related role. + Must have experience working with executive leadership and understand how to collect, characterize and present information to executive level leadership + Demonstrated self-starter possessing high self-motivation and autonomous work style + Understanding of NCR Atleos systems, processes and data inclusive of KPIs and operational delivery metrics + Strong critical thinking, analytical and problem-solving skills. + Proficiency in data analysis tools (e.g., Excel, SQL, PowerBI). + Excellent communication and presentation skills. + Ability to work independently and collaboratively in a team environment. + Detail-oriented with a strong focus on data accuracy. **Preferred Qualifications:** + Master’s degree in Advanced Analytics or similar field. + Experience with statistical analysis software (e.g., R, Python, SAS). + Knowledge of Customer Support Management and associated processes/KPIs NCR Atleos is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Offers of employment are conditional upon passage of screening criteria applicable to the job. **Company Benefits** : + Private Health Insurance + Employee Referral Bonus Program + Wellbeing Resources + Baby Bonus + Life, Accident & Disability Insurance + Numerous opportunities for internal career pathing and advancement + Discounts for employees at NCR Atleos partners **EEO Statement** NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. **Statement to Third Party Agencies** To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.