Description Citizens Private Bank continues to grow its strategic initiative across California and other markets. Helping to drive overall results, the Executive Assistant, will provide administrative support to Southern California Executive Market Director. Ideal candidates will demonstrate a high level of sophistication, professionalism, initiative and accountability. Primary responsibilities include: + Support executive with expense management, travel, and schedule, technology support, phone and email responses/monitoring, and also provide support to team members as needed in line with business deliverables. Will attend meetings and take notes, action items, and actively follow up, as appropriate. + Project support/leadership may include allocating resources, assigning tasks, monitoring progress to ensure timely completion of deliverables. + Business support in the process of identifying areas for improvement, process optimization and workflow efficiency, and collaborate with internal partners to problem solve/support solution + Project support related to service delivery and performance, which involves proactively identifying and addressing issues or bottlenecks in service delivery, striving for continuous improvement. Qualifications + 3+ years administrative support experience of a senior executive required – 2+ years minimum (calendar management, email, travel, expense reports, etc.) + Previous experience in business analysis/support role leading formal process improvement and project manager/coordinator functions within the financial services or related industry preferred + Demonstrated 3+ years of utilizing strong written and verbal communication skills within a sophisticated/high profile client service environment required + Competent in Systems knowledge with 3+ years experience in MS Office; SharePoint & Teams required (or similar software) + Demonstrate attention to detail, action-oriented focus, effective time management skills required + Bachelors degree preferred + Ideal candidate maintains a positive attitude in an environment with quickly changing priorities and brings a growth mindset Hours & Work Schedule + Hours per Week: 40 + Work Schedule: M - F 8:00 AM - 5:00 PM (some days may require staying later until 6:00 PM apx or starting early for East Coast hours) Pay Transparency The salary range for this position is $80,000 - 100,000 per year . Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 09/12/2025