The Worldwide Customer Service organization seeks an Executive Assistant to join our dynamic, exciting, and fun-filled environment supporting two Directors within our Shipping & Delivery Support (SDS) team in Seattle, Washington. This is a 5-day in-office role based at our Seattle location.

You'll be part of a team that drives customer satisfaction, bringing smiles to customers by delighting them with best-in-class customer service. Take your passion and career to the next level with SDS, where we are focused on helping all of Amazon's Last Mile business teams deliver packages for customers and eliminate defects in the transportation supply chain.

As Executive Assistant, you'll serve as a trusted partner handling sensitive information with the utmost discretion and professionalism. Your role encompasses maintaining the organizations rhythm of business, managing calendar systems, orchestrating events across various scales, ensuring critical projects are on track, and coordinating domestic and international travel arrangements. Beyond these core responsibilities, you'll be instrumental in fostering a collaborative team culture and building strong relationships across internal and external stakeholder groups.

Key job responsibilities
Core Skills Management
Execute complex calendar management and time-sensitive prioritization
Coordinate domestic/international travel efficiently
Manage confidential communications and documentation
Handle business operations and expense reconciliation

Process Management
Prepare and manage meetings and documentation
Implement strategic planning and timeline development
Drive process improvements and organizational effectiveness
Adapt to changes while maintaining operational excellence

Project/Program Management
Coordinate space management initiatives
Plan and execute events of various scales
Track team metrics and goals
Manage document creation and editing
Support project/program management activities

Leadership Support
Influence at leadership level through effective communication
Build relationships across global EA community
Demonstrate executive presence and professional judgment
Support team development and mentoring initiatives

A day in the life
No two days are exactly alike in this dynamic role. While priorities and challenges vary, here's what you might expect in a typical day:

* Start your day reviewing and adjusting executive calendars
* Coordinate with global stakeholders across time zones
* Manage time-sensitive requests and communications
* Prepare materials for executive meetings
* Handle travel logistics and event planning
* Support critical business operations
* Facilitate team communications and coordination
* Execute on special projects and initiatives