At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdue with accounts that have a high exposure.

The Executive Administrative Assistant will provide comprehensive support to three Vice Presidents within the Controllership team. This role demands exceptional organizational, interpersonal, and prioritization skills, alongside strong personal integrity and discretion. The position is an integral part of the team’s success, requiring a proactive approach to anticipate and adapt to diverse needs. The ideal candidate will thrive in a dynamic, fast-paced environment, managing multiple priorities, and will be highly communicative and intellectually curious, contributing positively to the team culture

Minimum Qualifications

Key Responsibilities: But not limited to

• Serve as a professional point of contact for leaders, handling inquiries with discretion and efficiency.

• Proactively manage and organize calendars, schedule meetings across multiple time zones, and maintain organizational charts and distribution lists.

• Prepare for meetings by coordinating conference rooms, food, and logistics as necessary.

• Assist with onboarding new colleagues.

• Prepare, review, and process expense reports in compliance with company T&E policies.

• Arrange detailed itineraries for trips, including hotel bookings, transfers, scheduled meetings, agenda and relevant contact information.

• Process Ariba Buyer orders and other invoices.

• Liaise with IT helpdesk for technical support as needed.

• Support special ad hoc projects as assigned.

Preferred Qualifications

• Previous experience in a wide range of administrative tasks.

• Excellent organizational, administrative, and interpersonal skills.

• Proficiency in managing complex calendars and coordinating meetings with internal and external parties.

• Expertise in planning and arranging domestic and international travel.

• Strong sense of integrity, capable of handling confidential and sensitive information with discretion.

• Self-starter with the ability to work independently.

• Exceptional written and verbal communication skills.

• Attention to detail and ability to follow up in a timely manner.

• Ability to prioritize multiple tasks with minimal guidance and proactively identify and resolve issues.

• Positive, solution-oriented attitude and reliability.

• Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.

• Preferably, a strong working knowledge of American Express Company processes and internal systems (e.g., My info, Reserve & Concur).

 

Salary Range: $24.05 to $48.10 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries  Bonus incentives  6% Company Match on retirement savings plan  Free financial coaching and financial well-being support  Comprehensive medical, dental, vision, life insurance, and disability benefits  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.