REQ12692 Executive, Groups & Events (Open)

POSITION SUMMARY:

The Executive, Groups & Events under the guidance and supervision of the Manager, MICE & Groups is responsible for coordinating every aspect of an event to ensure its delivery as contracted.  

He/she is expected to do event detailing with the organizer of the event to include requirements for guestrooms, menu choices, set up a plan, and audio-visual equipment.  

He/she coordinates client requirements with the operations departments of the hotels to ensure its successful implementation and delivery.

PRIMARY RESPONSIBILITIES:

Solicits corporate live-out and live-in business from accounts within the assigned territory through sales calls, telemarketing, emails, and entertainment.Liaises with Casino marketing and Entertainment team to ensure detailed information are provided to operate smooth event.Manages accounts through relationship building with all possible contacts within the company to include decision-makers and influence peddlers.Contributes to the achievement of departmental goals within the agreed budget through his/her accounts.Remains informed of all movements within the account on business opportunities for events business for City of Dreams Mediterranean and that of competition.Formulates strategies for accounts handled to develop these as active producers.Prepares and submits sales deliverables such as weekly itinerary, weekly activity report, monthly telemarketing and monthly production report.Develops and maintains potential clients’ database and ensures proper documentation of account activities.Drafts and sends out event proposals, reverts to client inquiries within 24 hours.Prepares and actively participates in book reviews and account reviews.Liaises with relevant departments such as F&B and Reservations in order to achieve smooth operation.Keeps abreast on information about the competitors, their pricing, sales activities and product offers.Prepares and conducts site inspection plan for prospective clients of the resort.Performs other tasks/duties as required by the Management.

QUALIFICATIONS:

Experience

Minimum of one (2) years Sales & Events management experience in a five-star hotel.Excellent knowledge of key MICE segments in the region with experience developing specific strategiesExisting relationship with major corporate accounts and MICE agentsProven track record developing new corporate relationship and converting these relationships to sales

Education

Degree from a major, accredited institution in the fields of hospitality, marketing, business administration or relevant

Skills / Competencies

Mature presentation style and be comfortable interacting at all levels, both internally and externally.Excellent command of English, French or German and other languages will be considered as an advantage.Expert proficiency in MS Excel and strong skills in PowerPoint.Strong project management skills.

Personal Competencies

Strong interpersonal, leadership and communications skills and an aptitude for very high pressure on the spot decisions.Ability to keep up with a fast paced and growing business.Excellent negotiation skills.Detail-oriented and organized.Positive attitude.Willing to learn and help others.