Responsibilities\nHandling Cross Border Transportation documentation and liaise with customer / forwarding agent such of : Commercial Invoices, Packing lists, Bills of Lading, Certificates of Origin, Letter of Credit (LC)\nLiaise and follow-up internally with forwarders / carriers for shipment / delivery status\nCoordinate, execute, and track daily operations for imports, exports. Ensure accuracy and timeliness of order follow-up, control risks, and prevent losses.\nArrange transportation, loading, customs clearance, etc., according to customer requirements.\nHandle customer complaints, coordinate internal and external company relations, ensure customer satisfaction, and maintain customer relationships.\nReview and address all internal and external information issues.\nCommunicate and resolve urgent matters, maintain export documents in the company system.\nOther tasks as assigned by supervisors or management.\nPrepare monthly reports for Management and ad-hoc reports as requested from time to time.

\nRequirements & Qualifications\nMinimum Diploma in Logistics & Transportation or equivalent.\nMinimum 3 years of experience in Cross Border Transportation operation\nBasic Knowledge of Customs Clearance is required for Custom Form K1, K2 & K8

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