About You Your focus is to provide retail administrative support to complete a customer's journey from order up until delivery. You will need to liaise with external parties including customers and banks/FI as well as networking with internal stakeholders to complete the processes. Your direct report would be the designated Branch Operations, Assistant Managers. Your Day-to-Day Vehicle Handover & Inspection + CCL Car Handover Checklist & Rejection Submission + Conduct Pre-Delivery Inspections (PDI) + Perform inbound and outbound inspections on all EC to EC transfer cars and update records accordingly. + Vehicle Maintenance & Upkeep + Prepare vehicles for test drives, including post-test drive inspections and required touch-ups. + Puspakom B5 / B7 re-inspection is conducted within the stipulated timeline to prevent expiry. + Coordinate Car Wash or USP. Update AppSheet. Stock & Inventory + Monthly stock counts to ensure vehicle inventory accuracy. + Update CarTracker(C2B) before and after every collection to prevent discrepancies. + Tag keys accurately based on vehicle number plates for easy tracking. Dealer & Customer Collection Support + Pre-collection preparation: Verify vehicle availability, park cars according to the Logistics team listing, and arrange transport from branches to the yard. + Conduct PDI during dealer car collection from the yard. + Transport cars from yard to branch for dealer pickup. + Receive and facilitate car handovers from different branches. Vehicle Transfer & Logistic Coordination + Work closely with the Logistics team to facilitate inter-branch vehicle transfers. + Self-collect and arrange Value Car photoshoots, especially for East Malaysia (EM) branches. + CMS transfer store requests and manage inbound/outbound movements through TMS (Transport Management System). + Loading/unloading vehicles onto trailers for inter-branch movement. Update CarRetailer App. Your Know-How + Qualification in SPM / Diploma / Degree (in any discipline). + Preferably candidates possess some level of Automotive Education. + Minimum 2 years of experience working in the Automotive industry. + A valid driving license with a clean record and willingness to travel. + Ability to interact and communicate with individuals at all levels. + Ability to multitask, prioritize effectively and think fast to resolve challenging situations. + Ability to work independently as well as within a team to support each other. + A quality-first mentality in upholding CARSOME' s fleet quality standards. + Familiarity with the JPJ or Puspakom's procedure will be a plus point.