By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Exchange/O365 Engineer **Location:** **United Kingdom** **Job Type:** **Permanent** **Department:** **IT Services** **Salary:** **Competitive, based on experience** **Make a meaningful impact with Sedgwick.** At Sedgwick, we believe in delivering exceptional service through innovation, collaboration, and care. We are currently seeking **analytical and driven O365 Engineers** to join our dynamic IT team. This is an exciting opportunity to work in a global environment where your expertise will directly support our mission to care for people and organizations in their time of need. **Your Role:** As an O365 Engineer, you will play a key role in supporting and enhancing our Microsoft 365 and Azure AD environments. You’ll work closely with cross-functional teams to ensure secure, scalable, and efficient collaboration tools and infrastructure. **Key Responsibilities:** + Administer and support Microsoft 365 services, including Exchange Online, Teams, and Intune MDM. + Manage and maintain Azure Active Directory, including security groups and MFA configurations. + Perform Exchange mailbox migrations and manage hybrid Exchange environments (2010, 2016, Online). + Develop and maintain PowerShell scripts for automation and reporting. + Troubleshoot and support enterprise-scale Windows Server environments (2008–2016). + Configure and support SMTP gateways (e.g., Microsoft Defender, ProofPoint, ClearSwift, Ironport). + Collaborate with ITIL-based service functions to ensure high-quality service delivery. + Support clustering technologies and load balancing solutions. + Maintain DNS, DHCP, and Group Policy configurations. **What You Bring:** + Proven experience with Microsoft 365 and Azure AD. + Strong understanding of Exchange architecture and SMTP protocols. + Hands-on experience with Microsoft Teams and Intune administration. + Familiarity with ITIL service management practices. + Solid knowledge of Active Directory and Windows Server environments. + Experience with Microsoft Defender or other email security platforms. + PowerShell scripting proficiency. + A proactive, solutions-oriented mindset with strong analytical skills. **Desirable:** + Experience in a global or enterprise-scale IT environment. + Bi-lingual or multi-lingual skills are highly valued. **What we’ll give you for this role:** **Remuneration & more** + Competitive salary taking into account skills, experience and qualifications + A Self Invested Personal Pension Scheme (SIPP) + You will join an appropriate incentive (bonus) scheme + Holiday allowance of 25 days plus bank holidays + Flexible working from our office or your home **Health & support** + Private healthcare plan (including pre-existing conditions) + Life assurance + Employee assistance programme for employee wellbeing + Group Income Protection **Other benefits** + Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications + Discounts on various products and services **This isn't just a position, it's a pivotal role in shaping our industry** At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education. Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry. **Next steps for you:** **Think we'd be a great match? Apply now – we want to hear from you.** If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between. Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation. After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). Sedgwick is an Equal Opportunity Employer. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time. **Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**