As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.
Purpose of the position
Ready to grow your career in finance operations? As an Exception Handling Specialist, Accounts Payable at Hiab, you’ll be the first line of support for vendor and internal invoice-related queries, helping ensure a smooth and efficient Invoice-to-Pay (I2P) process. From resolving exceptions and managing inquiries via tickets, chat, or calls to assisting with travel claims and vendor ledger clearing, you’ll play a vital role in maintaining our service quality and compliance.
In this role, you’ll collaborate closely with the AP Servicedesk, procurement, and finance teams, supporting both day-to-day operations and transition activities. If you're service-minded, detail-oriented, and thrive in a collaborative and fast-paced environment—this is your opportunity to make an impact in a truly international setting.
Main tasks and responsibilities
Responsible for resolving queries from vendors and colleagues
Specialist providing assistance on ITP-related inquiries, acting as an employee’s first line of contact via appropriate channels (tickets, chat, calls, etc.)
Maintain good working relationships within the other process teams
Ensure a positive user experience on the HBC portal
Work in collaboration with the AP Servicedesk team
Perform Vendor Ledger clearing in regular Payment runs
Travel claim posting in SAP
Participate in transition activities
Any other tasks assigned by the line manager related to the areas of accountability
All work needs to be conducted in compliance with Global Company guidelines, code of conduct, policies, procedures, controls and legal requirements
What you’ll need to succeed
Education
Minimum Bachelor Degree in Finance or Business
Experience
1 - 3 years experience in Account Payable role
Proven track of ERP System SAP experience in Accounts Payable
Experience in Account Payable query resolution
Communicate clearly and professionally with internal and external stakeholders
Microsoft Office (Outlook, Excel, Word, PPT) and/or Google Workspace
Full professional proficiency of written and oral English
Exhibit a strong work ethic with a commitment to following internal controls, policies, and compliance standards.
Ability to adapt and thrive in a dynamic, fast-paced work environment
You will be part of
At our company, you’ll find a culture of trust, openness, and continuous improvement. You’ll have the chance to grow both professionally and personally, while contributing to impactful finance operations across the business.
Benefits include:
If you are interested, please submit your application and CV in English.
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Hiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. Hiab's premium equipment includes HIAB, EFFER and ARGOS loader cranes, MOFFETT and PRINCETON truck mounted forklifts, LOGLIFT forestry cranes, JONSERED recycling cranes, MULTILIFT skiploaders and hooklifts, GALFAB roll-off cable hoists, ZEPRO, DEL and WALTCO tail lifts, and the service brand HIPERFORM, a comprehensive suite of smart solutions that help maximise the life-cycle value of Hiab’s equipment.
As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow. Globally, Hiab is represented on every continent through its extensive network of 3,000 own and partner sales and service locations, enabling delivery to over 100 countries. The company's continuing operations sales in 2024 totalled approximately EUR 1.6 billion and it employs over 4,000 people. www.hiabgroup.com