Company Description

Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.

Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.

Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.

Job Description

An exciting opportunity has arisen to join the dynamic and detail-driven Events team at Fairmont St Andrews!
We’re on the lookout for a passionate and experienced Events Manager to take the lead in planning and delivering exceptional corporate events. If you’re someone who thrives in a fast-paced environment, excels at exceeding client expectations, and is driven to surpass financial targets, we’d love to hear from you.

A little more about what you will be doing:

Seamlessly transition accounts from the Sales Department to the Event Planning team, ensuring continuity and a flawless client experience.

Review and uphold all details outlined in the Sales Contract, including but not limited to:

Deposit schedules

Room cut-off dates

Rooming list deadlines

Build strong, collaborative relationships with meeting planners throughout the entire planning and execution process.

Deliver exceptional service at every touchpoint—interacting professionally and graciously with clients, guests, and colleagues.

Guide clients with expertise, offering creative and practical recommendations that align with guest expectations while maximizing profitability.

Implement strategic revenue and yield management practices, including savvy negotiation of room rates and meeting space fees.

Provide comprehensive and accurate event details to all relevant departments to guarantee outstanding service and guest satisfaction.

Ensure operational clarity by following up on all distributed materials (BEOs, Resumes, Group Cover Sheets) to confirm understanding and alignment with planner expectations.

Act as the central point of contact between meeting planners and hotel operations during events, adapting to any spontaneous changes with agility and professionalism.

Collaborate with accounting post-event to ensure timely and accurate invoicing and final billing.

Communicate clearly and effectively in both written and verbal formats; draft professional correspondence as needed.

Maintain awareness of broader hotel operations including sales, rooms, and service to ensure informed decision-making.

Demonstrate excellent time management, prioritizing tasks effectively and delivering projects within set deadlines.

Accurately forecast group revenue on a weekly basis, contributing to strategic planning and performance targets.

Qualifications
Experience in a luxury five-star role is essential Must be eligible to live and work in the UK This is a Full-Time role and will based onsite in the Hotel
Additional Information

What is in it for you: 

Competitive salary of up to £30,500 plus toil timeStaff shuttle service to/from St AndrewsComplimentary staff canteen50% off dining in our Food and Beverage outletsEmployee rates for Spa treatments and green feesAccess to gym and pool servicesGrowth opportunitiesOn-the-job trainingRegular social events