About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Resort Mallorca at Formentor, perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following an extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island.

About the role

· Assist in coordinating and managing catering events, ensuring client requirements are met.

· Support the sales and events team in responding to inquiries, preparing proposals, and drafting contracts.

collaborate with the appropriate Department in respect of groups and events rooming list, special arrangements, any F&B requirements, transfer and transport, account, and billing instructions.

· Liaise with external providers to create synergies between the property and the client’s requirements.

. Verify prior to arrival that all involved departments have the most updated information in regard to group and event requirements and to get personal details for all group delegates from Sales Manager, eg. Banqueting orders, Group Resumé, menus…

· Respond to telephone calls and walk in inquiries regarding events space.

· When required attend events, including Weddings, in order to check and ensure an impeccable event execution and a smooth synergy between guests, hotel services and vendors.

. Assist the Assistant Director of Events, the events supervisor and the Commercial Director on special projects aiming to increase catering demand, productivity, and profit.

· Maintain accurate records of catering bookings and manage event logistics.

· Provide exceptional customer service and follow-up to ensure client satisfaction.

What you bring

· Relevant Experience: A minimum of 2 years of experience in catering sales or event planning, preferably within the hospitality industry.

· Strong Communication Skills: Excellent verbal and written communication abilities to interact effectively with clients, vendors, and internal teams.

· Sales Acumen: Proven track record in achieving sales targets and a strong understanding of the sales process in catering and events.

· Customer Service Orientation: A passion for delivering exceptional customer service and ensuring client satisfaction throughout the planning and execution of events.

· Organizational Skills: Strong organizational and multitasking skills to manage multiple events and client inquiries simultaneously, while paying attention to detail.

· Creativity: Ability to conceptualize and propose unique catering options and event themes that align with client preferences and budgets.

· Negotiation Skills: Proficiency in negotiating contracts and agreements with clients and vendors to ensure favorable terms for the organization.

· Team Player: Ability to work collaboratively with various departments (kitchen, front office, etc.) to ensure seamless execution of events.

· Tech Savvy: Familiarity with catering and event management software, as well as proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

· Flexibility and Adaptability: Willingness to work flexible hours, including evenings and weekends, to accommodate client needs and event schedules.

Work Experience: 2 Years

Degree: Professional

Languages: English (Fluent) / Spanish (Good communication)

Time: Full Time

Position Worker Type: Seasonal     

What we offer: 
•    Competitive Salary, wages, and a comprehensive benefits package
•    Excellent Training and Development opportunities
•    Complimentary Accommodation at other Four Seasons Hotels and Resort
•    Complimentary Dry Cleaning for Employee Uniforms
•    Complimentary Employee Meal