Virtual, US
16 hours ago
Event Technology Manager, Amazon Seller Events
Are you passionate about bringing people together and building inspiring, memorable experiences? We are seeking a high-judgment, detail-oriented, and results-driven event technology professional to help manage and support highly visible, large-scale events for Amazon selling partners across the globe. The Event Technology Manager will be part of the team that owns the strategy and execution for Amazon seller events whether virtual, in-person, or hybrid, for a global audience.

In this role, you will manage the seller events internal technology programs including the oversight of planning, development, integration, and deployment of both internal and third-party technology solutions. You will join a team of subject matter experts on event technology services and product offerings, aligned to the strategic goals of the team and organization. As a thought leader on the team, this will include current implementations, industry trends, and future innovations.

You will work closely with third-party tech providers to ensure a seamless, best-in-class technology experience, and provide stakeholders with thorough insights and analytics services. This position will innovate through data-driven observations leading to relevant, actionable recommendations, which improve event design and attendee experiences.

The ideal candidate has proven experience in event technology management and data analytics, and can demonstrate success and leadership. They will contribute to strategy, goals, and identify the relevant event technology needs to achieve those goals, while overseeing a variety of partners to ensure all stakeholders are working together to deliver a high-quality experience for event participants. To be successful in this role candidates need to be creative, solutions focused, and driven to deliver exceptional event experiences.

Key job responsibilities
• Responsible for project management of internal event technology projects, overseeing internal and external stakeholders to build seamless experiences
• Builds workback timelines across relevant event workstreams, identifying dependencies and defining key milestones
• Partners with technology vendors and event managers to build and implement a cohesive internal event management plan and ensures seamless implementation
• Anticipates roadblocks from other workstreams and actively works to avoid them
• Responsible for reporting on metrics related to technology and event attendance. Build and distribute regular pre-event status reports and post-event reports
• Plays an on-site event role, ensuring our 3P event tech partners have a POC to work through any escalations, staffing issues, or customer service problems
• Manage and contribute to planning, production, and execution of onsite technology (lead retrieval and session scanning) for events
• Creative direction and a high bar for quality of execution is required
• Continually test, measure, and evolve technology projects
• Work cross-functionally with event teams to identify, scale, produce, and execute event tech solutions
• Design and develop software and process templates, including but not limited to content management, lead retrieval, and session scanning
• As part of each deployment and on-boarding of new platforms, you will also manage the security reviews and approvals in conjunction with Amazon Information Security (InfoSec) teams.
• Position requires approximately 20% travel to support site visits and on-site event execution

About the team
The Amazon Seller Events team produces seller-focused events to build trust, loyalty, and satisfaction among Amazon's sellers. Our events foster two-way communication, provide access to experts, and deliver impactful experiences with product announcements, success stories, and actionable content to educate and empower Amazon sellers.
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