PALM SPRINGS, CA, 92262, USA
13 days ago
Event Planning Manager
**Description:** Thompson Palm Springs is currently recruiting for an experienced Event Planning Manager to join the hotel’s sales, marketing and events team. The Event Planning Manager's primary focus is servicing contracted groups, weddings and local catering banquet events. This position acts as the liaison between our clients and the various hotel departments, and to ensure successful programs. Clear and concise communication of each party’s program details is critical to the hotel’s success. The manager will provide aid to the banquet team when needed. Responsibilities include: administering the Sales agreement, detailing all Food, Beverage, and A/V needs, managing room blocks and pick up, billing instructions and final master bill review. Event Planning Managers also are the on-site contacts and are responsible for the smooth execution of all events. Duties may include, but are not limited to the following: · Produce quotes and written confirmation to all clients and staff in a timely and thorough manner in the form of banquet event orders and group resumes. · Meet with clients (virtually and in person) to discuss the details of their functions. · Escort clients through the property and highlight features of facility as well as available services. · Utilize the freedom to go beyond and take initiative to resolve guest complaints and create loyalty. · Work with vendors as needed. · Maintain internal event budget on behalf of the department. · Review & coordinate with Banquet Chef’s on creative menus & new product ideas. · Collaborate with Sales, Revenue, and Operations to maximize revenue opportunities and guest satisfaction. + Conduct post-event follow-ups, contribute to event recap, and service improvement efforts. + Be an ambassador of the hotel in the local market and to produce high survey results. Thompson Palm Springs has quickly become the desert’s most exciting lifestyle hotel tailored to influential locals, sophisticated globetrotters, VIP gatherings and social events. Situated at the heart of the city’s iconic Palm Canyon Drive, the hotel includes 168 bungalow-inspired guest rooms and suites coupled with our 8,000 square feet of indoor meeting space, plus unique outdoor venues.Thompson Palm Springs is a place where high expectations aren't just met-they're exceeded. It's a place where careers are made and talent opens doors to exciting opportunities in the hospitality industry worldwide. Discover your place to shine in our warm, respectful, and inclusive culture. At Thompson Palm Springs, a member of the Hyatt collection, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. This highly visible role will report directly to the Director of Sales & Marketing. This is an **exempt** (salaried) role. The budgeted salary range for this position is $66,560 to $78,700, and eligible for quarterly earned incentives. This is the pay range for this position that Thompson Palm Springs reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors including experience and education. + A minimum of 2 years of hotel event sales/event planning or comparable experience preferred OR completion of an Event Management trainee program. + Strong understanding of meeting space operations, event logistics, and banquet coordination. + Refined verbal and written communication skills. · Proficient working with various computer systems (experience with Envision and Opera preferred). · Must have experience with Outlook and Microsoft Office Suite. · Candidates should be extremely detail oriented, organized, and have the ability to manage multiple events and priorities in a fast-paced environment. + Flexible schedule, including some evenings/weekends as event needs dictate. + On-property management position – not hybrid or remote. Why work for Thompson Palm Springs? + Health, Dental, Vision Insurance eligibility after 30 days of employment + Paid Time Off (PTO) + Compassionate Leave + Life Insurance + Paid Holidays + 401k Retirement Savings Plan & Company Match + Paid Parental Leave & Adoption Assistance Program + Free & Discounted Hotel Rooms at Hyatt Hotels around the World! + Tuition & Wellness Reimbursement Our Vales: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. **Primary Location:** US-CA-Palm Springs **Organization:** Thompson Palm Springs **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Catering/Event Planning **Req ID:** PAL001130 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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