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Job Description

About the role:

In this role, you will drive operational excellence by refining processes and tools, mitigating risks proactively, and maintaining compliance across Speaker Bureau activities and HCP engagements. 

Own vendor management which includes onboarding, training and accountability. Enabling vendors to confidently navigate complex operational workflows while supporting Takeda’s strategic goals.

Build strong repour with vendors and internal stakeholders to ensure compliance, identify areas of risk and develop mitigation plans that provide flawless operational execution. 

How you will contribute:

Lead the onboarding and training of vendors for managing Speaker Bureau activities and HCP engagements, driving end-to-end processes such as contracting, developing self-service guides, and ensuring effective workflows for fee-for-service HCP and Patient contracts. 

Optimize and manage business-critical tools, including SOPs, business rules, and guidelines, to support Speaker Bureau and HCP engagement processes, while ensuring vendors and stakeholders have seamless access to actionable resources. 

Manages Sales Field teams, vendors, and cross-functional stakeholders, which includes addressing queries and resolving escalations, and coaching vendors on remediation strategies to achieve operational excellence. 

Collaborates on agenda development and assists with meeting management while maintaining accuracy in contract reviews with the Event Operations team.

Leads innovation and system workflow enhancements by collaborating with IT for Speaker Bureau and HCP engagement systems.

Administers tools like Microsoft Power Automate to manage workflows for vendor attestations, speaker nominations, and HCP forms efficiently. 

 Analyze HCP Background Screening Reports to ensure compliance standards are met, maintain audit-ready processes, and regularly review and update records.

Leads quality control efforts to ensure Speaker Bureau and HCP engagements are closed and compliant.

Proactively identifies risk and develops mitigation plans to uphold compliance and process guides.

Build strong relationships with vendors and internal teams through effective communication and seamless collaboration to ensure flawless operational execution. 

Co-lead program analytics to evaluate performance vs. industry benchmarks and internal KPIs.

Minimum Requirements/Qualifications:

Bachelor’s degree in business, operations management, event coordination, or related field.

1-2 years of event operations experience in a pharmaceutical setting preferred.

Strong understanding of pharmaceutical guidelines and regulations (e.g. PhRMA Code relevant to speaker programs and interactions with HCPs, Physician Payments Sunshine Act). 

Strong understanding of speaker bureau and commercial operations logistics. 

Proficient with MS Office Suite (Word, PowerPoint, Visio, and Excel) 

Proficient with Virtual Platforms (Microsoft Teams and Zoom). 

Strong organizational, communication, and multitasking abilities. 

An analytical and detail-oriented approach to risk identification and problem-solving. 

Ability to set priorities, deliver on deadlines and develop workflow processes and tasks in an evolving, dynamic marketplace.  Strong analytical skills and budget management.

Ability to work collaboratively within cross-functional teams in a fast-paced environment. 

Expertise in Microsoft Power Automate and Jira system workflows. 

Microsoft SharePoint administrative skills in managing event operations site and assets. 

Proven proactive, collaborative leadership, with ability to identify challenges and provide solutions. 

Skilled in Microsoft suite (PowerPoint, Word, Excel, Outlook).

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy.

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

Boston, MA

U.S. Base Salary Range:

$56,000.00 - $88,000.00

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term and/or long-termincentives. U.S.based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S.based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

LocationsBoston, MA

Worker TypeEmployee

Worker Sub-TypeRegular

Time TypeFull time

Job Exempt

Yes

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.